Nancy M.
Bad weather and my husband went and to…
Bad weather and my husband went and to his appointment, an hour away in ice. The doctor got caught in traffic and they called my husband to say they have to reschedule his 9:45 appt. He was halfway there and asked if he could come in anyway and wait for up to an hour or so for his appt. They said yes. He makes it to the building and gets a call that the doctor will be in at 10:00 a.m. but will NOT see any of the appts scheduled before that. So the 9:45 a.m. appt was cancelled while he was sitting in the parking lot. BAD, BAD service. My husband makes $60/hr, so that is time lost, almost 4 hours. Yes it was bad weather but a very bad call from the ONE doctor at this franchise.




