VeikousReviews of veikous.com

Response from VeikousMar 25, 2026

We sincerely apologize for the issues you experienced with the swing. We regret that the missing parts and lack of communication caused you frustration. For the missing parts, we will arrange for shipment as soon as we confirm the corresponding part numbers. To proceed, we need your assistance in providing photos and confirming the parts details. We sincerely apologize for any inconvenience or misunderstanding caused during the communication process. We have reached out to you via email to follow up on this matter. Please rest assured that we are committed to making things right. We truly appreciate your business and will provide you with a reasonable solution.

Response from VeikousMar 25, 2026

Thank you for the kind review and for choosing Veikous. We are thrilled to hear you are pleased with your recent order. We hope you'll enjoy this coop for many years to come.

Response from VeikousMar 11, 2026

We really appreciate your fantastic feedback. Offering great quality at a fair price is our main goal. Thanks for choosing us, and we hope you enjoy it for years to come.

Response from VeikousMar 11, 2026

Thanks for your trust. It's great to know you love our product. We are always here for you whenever you need us, and we'd love to hear your feedback. Thanks again for choosing Veikous.

Response from VeikousMar 11, 2026

Thank you for your kind words. We're thrilled to hear that you're happy with both the product and the delivery speed. Hope you enjoy using the raised garden bed and have a wonderful gardening experience.

Response from VeikousMar 4, 2026

We're very sorry that you have experienced issues with your order. Our greenhouses are designed to meet standard outdoor requirements. Knowing the ridge beam connector broke under light snow, we take this matter very seriously. Regarding the damaged part, we sincerely apologize for any confusion. While we do not sell individual parts separately, we do offer free replacements for damaged parts under warranty. Since you did not leave your contact information in the review, we are unable to reach out to you directly. If you are still in need of assistance, please contact us at [[email protected]], and we will work with you to find a reasonable solution. We apologize again for the inconvenience this has caused.

Response from VeikousFeb 25, 2026

We are sorry for this unpleasant experience. It's absolutely not the quality or durability we strive to deliver. We want to make this right for you and are ready to provide a suitable resolution, which may include a partial refund or replacement parts. Please provide your order information to our customer service team at [email protected], and we will prioritize your case to ensure you receive a fair and timely solution. And when installing the panels, it is strongly recommended to use silicone sealant to seal. During the assembly process of the greenhouse, if you have any questions or uncertainties, please feel free to contact our customer service for professional guidance at any time.

Response from VeikousFeb 25, 2026

Customer satisfaction is always our top priority, and we're pleased to learn that the product arrived well packaged and on time. If you have any questions about the greenhouse or need assistance during installation, please feel free to reach out to us at [[email protected]]. We are here for you. Wishing you a smooth installation.