VeikousReviews of veikous.com

I order two by error and I was told to sale it or paid shipping to send it back I place it on sale and you guys lower price on gazebo so it made it hard to recover what I paid for bcse you where more concern on your retail earnings than keeping a customer … I was going to get wi my money back your be privacy fence and your louvered gazebo but I change my mind … I am going to a company that care for customers !

Well we opened the boxes one piece was damaged it happens but we’re also missing a couple of other pieces 4 to be exact when we called about it they said it will take over 30 days so we have a shed with no front end at all and have to wait very displeased with customer service so be careful even if you notify them in time they are in no rush!! Good luck!!

I purchased a cedar poly greenhouse. It was easy to install and works well. The issue is customer service. I want to purchase a replacement roof panel (no damage, I just want a spare). I spoke with customer service (seems to be off-shore). They told me to contact the 3rd party store where I purchased the unit. I told them the 3rd party directed me to contact veikous as they did not sell replacement parts. Cust. Svc then told me that they could get a replacement part if one was damaged (required a code located only on the shipping box which has been recycled) but could not provide a spare if I wanted to buy one. I was confused to say the least. The Cust. Svc. person kept repeating the same statement with no other options offered. I was very disappointed in this level of customer service. I will not recommend this unit to anyone due to the extremely poor level of customer service.

We bought the family three reindeer set, put it together and they never included the power cord in the box. Now I’ve been going back and forth with the company for a week trying to get a cord and adapter shipped and now “they are out of stock”. This experience has been horrible and wish we would have just returned it

I purchased VEIKOUS 6 ft. 3D Post Light Outdoor Christmas Holiday Yard Decoration Cool White LED and VEIKOUS4.5 ft. 3D Reindeer Family Outdoor Christmas Holiday Yard Decoration Cool White LED through Home Depot to Decorate my front yard. Now,as you can tell it says Yard Decoration. Well, after care inspection of the electrical connections on both products they are not weatherproof. Small Electronics connectors that connect the LED lights to each other are not weatherproof. They connectors that you’ll find in enclosed Electrical components. There are no weather sealing on these Connectors to keep the environment out. However, luckily for me I also purchased a 2 year warranty with Allstate through Home Depot. So, if these two Yard Decorations doesn’t work because of bad workmanship l am covered. Lastly, if you do decide to purchase one of these yard Decors please make sure you purchase a warranty with them.

We ordered a 14x12 Veikous gazebo from Home Depot. It went up okay with 4 guys and about 5 hours of work. The construction is okay but not superior by any means. That is until we came to the screens. The solid shades went up fine but the tiebacks for those and the screens are sewn to the screen material with no idea or instructions how they work. The Velcro gets stuck on the screen and snags and rips it and nothing makes sense. We searched for solutions with no avail. I emailed customer service and received an email wanting to know the shipper and model number at 1:40am so I assume we are dealing with a company who knows where. I called their customer service and was only able to leave a message. Save your money and put it towards another company.