VegamourReviews of vegamour.com

The conditioner is the worst! you need to use half the product to feel the bare minimum effect. Also very expensive whilst not worth a penny! Haven’t tried any other product from this brand, but I surely won’t!

J'ai passé une commande une fois et ai bien reçu mes produits. Jusque là, aucun souci. 3 mois plus tard, surprise, je reçois une notification de ma banque m'annonçant un prélèvement de 157€ pour Vegamour, sans avoir été informée par la marque. De plus, j'essaie de me connecter au site pour annuler mon soi-disant abonnement. Impossible de me connecter car je n'ai pas de compte à mon nom. Je me retrouve donc à payer un abonnement hors de prix (étant étudiante sans revenus, inutile de dire que cela me met dans une situation plus que critique puisque c'est mon budget repas d'un mois complet). En plus, je déménage et ne recevrais donc jamais les produits pour lesquels je ne souhaitais PAS un renouvellement de commande.

I would avoid number one subscribing for this product. I used the product for eight months. I did not see much of a drastic change in growth or density especially. I will also say my hair did not look or feel any different as they claim. To be honest there are other products out there and home remedies such as rosemary oil, Jamaican castor oil, and supplements you can take that would provide the same result or possibly better. For the cost of this product, I expected more, it is not worth it. The other issue I found was the direct dealing with the company. It is not a user-friendly website. You are not able to make easy changes to your subscription and/or order. I had to deal with them for two refunds and it was a nightmare. I was unable to get anyone on the phone, receive a timely response call or via email. Ultimately, I was always told they were unable to do anything once it was processed. I was forced to have to go through returning the product. Which it consisted of me having to wait to receive the product in almost 2 weeks. Then I would have to go and ship the product back, wait until it was received, another two weeks. Then confirm it was receive to have to send back to the bank. That could also take from three to 30 days for the bank to finally return the funds to your account. I would recommend trying other products first and especially ones that have easy access to customer service. That they have an easy process when it comes to adjusting orders, cancellations, and refunds.

Beware and stay away from this company. They make you sign up for a subscription but claim you can cancel anytime. I canceled in writing to an email with them. They continued to charge 149.28 cents. When I emailed 1/3/24 to complain and reiterate to cancel my subscription again, they didnt. They did send an email asking me to stay. I never responded. They said I have to return the product to them and they will issue a refund once product is given backfor the 1/3/24 charge. Once product is given back their refund takes 10days. They then charged 307.08 a couple weeks later on 2/2/24for another charge despite 2 emails canceling. They now say I need to send product back and then have to wait 10days for my refund. Stay away. They are robbing people even with subscription cancelations in writing. They don't care they are stealing your money. They deserve NO STARS!!! I'm still on the phone with them now and after 47 mins I still have yet to speak to a supervisor. This company is a fraud. They have not cared nor have offered anything for my inconvenience other than sorry.

非常差的購物經驗，簡直是詐騙，不知道何時訂閱了在我信用卡短短二星期扣取了3筆費用，不要購買

If I could give 0 stars I would. Impossible to cancel a subscription. I've been subscribed for awhile, but these products are very pricey and decided to cut back. They took away the loyalty point program. Make it so difficult to communicate with their customer service, change payment method, etc. Do not buy from them. The products aren't worth the money and hassle.

Awful products that gave me a terrible headache and hair loss and their customer service is next to none! They are con artists who refuse to cancel your subscription so do not buy from them . Despite advising them well in advance they refused to cancel my subscription and charged me and sent items even though the email was received weeks before ! They are terrible and an unethical company

So I ordered previously, the order came about 3-4 weeks later after I ordered it. I wanted to change the subscription service to receive possibly in 3months time, given I ordered two lots of shampoos and conditioner, but I couldn't change it on the spot and max they will allow you to send the next order is 8 weeks and completely forgot about it. Funny enough, I actually didnt know whether I put the order through as no confirmation of the purchase came through via email. Only found out after it just turned up 3-4 weeks later. So I noticed my account was short of money, saw Vegamour was purchased due to subscription. Not email to tell me my account was going to be charged, or what has been purchased. I requested to cancel my order literally on the day my card was charged - they said too late. Received tracking the next day or so with no update, which possibly means the order was fulfilled after i requested the refund. Which means i now have to pay shipping to Aus and to return. I noticed aswell that you have to email them to cancel subscription so they can persuade you to keep it! What a joke!