VegamourReviews of vegamour.com

I ordered 2 items to try and see if I liked this brand. They were just OK. Then I get an email saying I had signed up for a subscription and my next shipment was going to be sent out and my credit card charged again. I DID NOT sign up for any subscription for a product I hadn't even tried yet! Very sneaky business practices. Apparently there is a small box you have to hit if you want your order to be a one time only deal. Will not be buying from them again because of this. And the product itself was just ok, nothing I would buy again anyway.

Buy from ANY company that is not shady vegamour if you can. They sneak unauthorized charges on your credit card, ship subscriptions without email notification (preventing you from editing or skipping a shipment)... even though if you ask them, they will insist notification was sent, and make it almost impossible to cancel a subscription. I had to have my CC block them... that was the only way to stop them. They also do NOT refund your money even when you return items. Customer service is unprofessional, dishonest and not helpful at all.

The product reorder date is July 12. You never sent me a reorder confirmation email asking if that was ok or of i preferred to postpone the order.

I don’t think that when I make a return after I’ve canceled a subscription that I should have to pay the $6.95 shipping fee. It made me reconsider all of the subscription I have with you.

I have been with this company for years but recently moved. Changed my address on their website but when I click save, it goes back to the default address. They sent my subscription to the wrong address and because I had a change of address, it came to my new address but I had to pay for postage again. I called and complained , and they said they could see my new address , so I didn't think twice about it. Next Shipment went to the old address once again. I can't continue to pay for shipping twice for every time. And unfortunately, as much as I liked the product I'm going to have to go somewhere else. They offered to change my address again But twice is more than enough. They have proven they can't handle the job.

As a doctor and surgeon, I am very careful about the supplements I use. Vegamour didn’t have any significant positive effects from their biotin supplements but rather started sending poor quality products. Rancid supplements with oil leakage. Customer service is pointless and tells you they will investigate and email in 24 hrs. No refund or replacement. No customer value. There are better vegan biotin supplements that won’t harm your body so don’t make the mistake of buying vegamour.

I was charged for an order I did not authorize after being unknowingly enrolled in a subscription from a prior purchase. I contacted Vegamour immediately the same day the order was confirmed, but they said it had already shipped and refused to cancel or refund it. I am currently traveling internationally and cannot receive or return the package, which I clearly explained — yet my emails have gone unanswered. Very frustrating experience: • Unauthorized subscription enrollment • No opportunity to cancel before shipment • Poor customer support and lack of response Be very careful — what looks like a one-time purchase can turn into recurring charges.

Terrible experience. I contacted Vegamour to cancel my subscription and it seemed to have been. However, I get a $200 charge on my credit card from them, and i see they automatically shipped 4 items (also $200 for 4 items = rip off!) I emailed them immediately and asked them to cancel the order and refund me. They refused. They said I will have to wait for the package to arrive, then send it back. Upon receiving it, I sent it back. Lost my tracking number, and of course they coincidentally “did not receive” my return. But I put in the correct address. I have a hunch they got it, but are refusing a refund. Terrible costumer service. They do not provide a return label so you are responsible for paying for your return. Zero compensation for the inconvenience they caused, and poor costumer service. Save yourself the money and trouble and go with someone else.