Established in 2014, VEG ER for Pets is a company founded on a single mission: helping people and their pets when they need it most. VEG ER for Pets is a trusted option for emergency care, with an improved ER experience, including a customer-centered approach, rapid response times, and highly trained emergency-focused veterinarians and staff. To locate a VEG ER for Pets hospital near you or for more information, please visit veg.com.
VEG ER for Pets (veg.com) has 62 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
veg.com
Website
veg.com
Category
Animal Health
Listed on Five Star Index
2026
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The company replied to 92% of reviews.
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Most recent review: October 2026.
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Recent visit based on DVM Funkhauser who was way out of line. She called Animal Control because my sport /service dog had a brief altercation with my other dog both belgian intact males. It was a minor injury and many dogs come in there from dog bites. These were 2 of my own vaccinated highly trained sport dogs that accidently got together. Dr Funkhauser was way out of line. She even reported my dog as the wrong breed...cant she read the chart? She is being reported to the Veterinsry Board. Up until now I gave very high ratings to VEG but will never go back to my local VEG in Oceanside CA nor recommend to my business clients. Encinitas has a better team.
JF
J F.
I took my dog to the VEG in…
I took my dog to the VEG in Jacksonville Fl . I have a puppy that is diabetic and was throwing up and had diarrhea. We were told her sugar was really high and they need to get her rehydrated and everything under control. We were all onboard and had a plan in place. No problem. We didn't even have an issue when we were told the cost could be $8000 potential. Here is the issue.... They moved us out of one of their private rooms because they said she pulled her port out and put her in a kennel because it was easier on them to watch her and (as the nurse said) "I do have 6 patients and can't keep coming back in here". 😳. Then because of her diarrhea they wanted to put a ballon up her rectum to keep from having to clean the puppy pads. I told them no. I told them I know that makes it easier on THEM but she was already irritated from the diarrhea and I didn't want that done. The doctor looked at me and said "fine, we'll keep changes the pads in her kennel" and then glared at me. ARE YOU FREAKING KIDSING ME???!?!!??! I'm paying you $8000 and you want me to make YOUR job easy for my sick fur baby?!?!? If you don't want to be in this job market QUIT!
Response from VEG ER for PetsJul 14, 2026
We're sorry to hear about your experience and understand why you left feeling frustrated. We know how stressful it is to have a critically ill puppy in the hospital, and it's especially upsetting if you feel your concerns weren't heard or that your pet's comfort wasn't the priority.
Our goal is always to recommend treatments and nursing care based on what we believe is in the best interest of each patient while working closely with families to make informed decisions together. We're sorry to hear that the communication around your puppy's care left you feeling otherwise.
We take feedback like yours seriously and would appreciate the opportunity to review your visit and better understand what occurred. If you're willing, please contact us!
RL
RL
One employee destroyed any reputation they had
A young bird was injured in our backyard, unknown how it happened. We called around and were directed to VEG. I called and spoke to a very polite woman named Brianna. We drove the 45m to take the bird in to them. Once there, they were backed up with other cases and a rescue bird was not a priority. I understand that completely; the issue was how we were treated once there. Brianna was polite and assured us the young bird would be looked after. However, the other woman who kept trying to get us to just give up the bird was quite rude, and completely turned us off. We called back later to ask if the youngling had survived, knowing it was a long shot, but we wanted to know. Their company policy is not to disclose any information once any animal has been surrendered. Now, sitting at home, thinking about the entirety of the experience, we should have kept the bird with us, kept it warm and let it pass in peace. Instead, it was stressed and appeared to completely give up once we took it out of our care. We have talked all night about our experience and decided, we will not take another animal there for rescue. If everyone was like Brianna, possibly would go back. But the other female we dealt with, blonde and no name tag, no way. She did not have a caring attitude and was more concerned about getting us out the door. We regret taking the bird to the Winter Park, FL location off of Fairbanks Ave.
Response from VEG ER for PetsJul 14, 2026
Thank you for taking the time to share your experience and for caring enough to help an injured bird. We know it isn't easy to step in during a situation like that, and we appreciate the compassion you showed.
We're glad to hear Brianna made you feel supported, and we'll be sure to share your kind words with her. At the same time, we're sorry to hear that another interaction left you feeling rushed and uncared for. Every person who comes through our doors, whether they're bringing in a beloved pet or an injured animal, should be met with empathy and respect. Thank you for your honest feedback.
AM
Amy
Sick cat transferred to shelter with no medical treatment.
I brought a sick stray cat to VEG ER in Saint Petersburgs Fl. In hopes of medical treatment. I was caring for him in the back yard of a someone I was visiting long term, I was earning his trust and looking for a forever home for him. He was a really sweet kitty :(
I viewed footage of him from outside cameras violently vomiting in the early morning and looking sluggish by noon, and never show up for breakfast, I feared he was poisoned, obviously he needed medical attention. I found him that evening curled in a ball very weak. I brought him to VEG ER, based on the little I know of the area. I was told VEG ER accepts strays in emergencies for medical treatment, THEN they'd transfer them to a shelter. The catch is, you surrender the cat to them. They don't give you updates. Meaning you will never know what, if anything was done. You would never think they would do absolutely nothing, right!? Think again.
I left this sweet little thing in their care and they did NOTHING! No exam, no pain meds, NOTHING. They let him suffer in a cage all night, only to hand him over to Pinellas County animal shelter in the morning, where AGAIN, no exam, no treatment, only suffering! I tried to get him back, adopt him, anything I could to get him some medical help. They would not allow it. He was in their custody. I could not help him.
When I finally spoke with a higher up, I was told he had still been vomiting, not eating and started passing black stool so he was euthanized. I said, yes because he's likely been bleeding internally from poison, which I did mention that concern to VEG ER. This cat had been suffering for days due to VEG ER's negligence.
*The issue I’m raising here is not their surrender policy issue, it is that a visibly ill, suffering animal was kept overnight in your ER without any medical intervention, and then transferred to the shelter in the same condition.
He was placed on a stray hold and again, received no treatment. After continued vomiting and not eating, he developed black stool and was ultimately euthanized due to his decline. The suffering this little cat went through is heartbreaking and sickening that it was allowed.
Response from VEG ER for PetsJul 14, 2026
Thank you for taking the time to share your experience. We're truly sorry to hear about what happened and appreciate the compassion you showed in trying to help a sick stray cat in need.
We understand how heartbreaking it must have been to surrender him with the hope that he would receive the care he needed, only to be left with concerns about what happened afterward. We take feedback like yours seriously and again, we're sorry for the emotional impact this experience had on you.
DU
Duke
VEG murdered my little doggie
I’m giving this company one star, but they deserve zero stars. I took my little doggie in there because she was lethargic. The incompetent doctors at VEG misdiagnosed her. They pumped her full of opioids and then very incompetently gave her way too much barium. Within 24 hours she was dead.
They are a fast growing corporate vet company that hires anybody (even incompetent, poorly trained people) just so they have enough doctors to stay open 24/7.
Stay away from this company. I would have sued them but that would not have brought my dog back.
Response from VEG ER for PetsJul 14, 2026
We are deeply sorry for the loss of your dog. Losing a beloved pet is incredibly painful, and we're sorry that your experience has left you with these feelings. We take concerns about the care we provide very seriously. Our doctors and nurses work to make medical recommendations based on each pet's condition, and we recognize how important clear communication and trust are throughout that process. We're sorry to hear that your experience did not meet those expectations.
We appreciate you taking the time to share your feedback and would welcome the opportunity to review your pet's care. Please give us a call.
SU
SHUT US D.
Immoral
Immoral? Try Morally bankrupt. Took my 10yo GSD in Sunday night into this disgusting excuse for a veterinary facility. After the scumbags tried to strong arm me with $1100 in unconsented charges and none of which included antibiotics they failed my dog. She was definitely on borrowed time and probably should have been offered that option but these greedy scumbags kept rolling the ticker until I refused a 24 stay at $3500 and they brought her out in a gurney and she died this morning.
If you read this and want to know how to file a complaint with the vet board let me know. Every pet and patient deserves dignity and they are mighty greedy and wolves in this facility. Called today to inform them and “crystal” (unclear because she spoke like she had a mouth of food) hung up on me.
I will soon have a live site to address the bottom feeding and criminal activity at Veg.
It will be a blessing when I get an injunction to shut down this consumer pet trap and revoke every vet of a license so they can peddle bullshit someplace else, like out of this country.
Thanks VEG for giving me my dying dog back so she could suffer all night as a result of your gross negligence and disregard for any integrity or morality. Consumer protection violations all around. Watched them scam the groups of loving pet owners around me like charlatans. My dog probably needed to be put down last night but owership and the board want $$$$. Well you pay for this indiscretion VEG.
Response from VEG ER for PetsJul 15, 2026
We are deeply sorry for the loss of your dog. We recognize how devastating that experience must have been, and we're sorry to hear that you left feeling unsupported during such a difficult time.
We take concerns about our patient care, communication, and customer experience seriously. Feedback like yours is important and is reviewed by our leadership team. We remain committed to providing compassionate emergency care and continually improving the experience we provide to pets and their families.
LK
Lawrence K.
Immoral
The most immoral provider I have ever worked with. Our dame labored for 2 hours in the night, and we brought her to this place to see why the pup wasn't coming. They refused to give us prognosis or next steps and proceeded to just let her labor for 2 more hours at the clinic. Then we were told her pup was too big to birth naturally, and both the pup and dame would die without an immediate c-section. It was only then that they finally told us it would cost almost SEVEN THOUSAND DOLLARS! They deliberately withheld prognosis and pricing information and used up all our time and options so we could not find another provider. Finally, under threat of death they charged us triple the price for an emergency c-section anywhere else. Avoid these hostage holders at all costs!
Response from VEG ER for PetsJul 14, 2026
We're very sorry to hear about your experience. We recognize how frightening and emotional it is to face an emergency involving both a mother and her puppies, and we're sorry that you left feeling unsupported and without the communication you expected.
At VEG, our goal is to provide clear information about a pet's condition, discuss recommended treatment options, and review estimated costs so families can make informed decisions during difficult moments.
We take feedback like yours seriously and would appreciate the opportunity to review what occurred and better understand your concerns. If you're willing, please contact us so our leadership team can look into your experience and follow up with you directly.
LM
Low maintenance C.
Way overpriced
Way overpriced! They charged $562 to euthanize a sick guinea pig. I paid half of that amount to euthanize my full-grown dog! They take advantage of families with "semi" exotic pets (i.e. guinea pigs!!!) that are in desperate situations. I would not go here. Find an emergency vet that cares about PEOPLE and not just their bottom line!
Response from VEG ER for PetsJul 14, 2026
We’re sorry to hear about your experience and, most importantly, for the loss of your guinea pig. We know saying goodbye to a beloved pet is incredibly difficult, and we're sorry that your experience left you feeling this way.
Emergency and exotic pet care often requires specialized training, equipment, and staffing that can differ from other veterinary services, but we understand that doesn't lessen the frustration of an unexpected expense during an already emotional time.
Our goal is always to provide compassionate care while being transparent about treatment recommendations and costs. We appreciate you taking the time to share your feedback, and we'd welcome the opportunity to learn more about your experience. If you're willing, please contact us so our team can review your visit and speak with you directly.