Established in 2014, VEG ER for Pets is a company founded on a single mission: helping people and their pets when they need it most. VEG ER for Pets is a trusted option for emergency care, with an improved ER experience, including a customer-centered approach, rapid response times, and highly trained emergency-focused veterinarians and staff. To locate a VEG ER for Pets hospital near you or for more information, please visit veg.com.
VEG ER for Pets (veg.com) has 62 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
veg.com
Website
veg.com
Category
Animal Health
Listed on Five Star Index
2026
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The company replied to 92% of reviews.
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Most recent review: October 2026.
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Twice in six months we've had to take my pupper in at night. First time was Dr. Mak back in November. This time Dr. Chung was there, then Dr. Miller took over and ran with him through his recovery.
Both times there was a full team there—people coordinating, moving fast, staying calm. They explained what was happening without talking down to us. Just focused on getting our dog through it. Extremely knowledgeable and patient-oriented.
I'm not great at these reviews but I needed to say it somewhere—they genuinely SAVED HIS LIFE this time. We're grateful doesn't even cover it, but that's the honest version. If you need emergency vet care in Brooklyn, they're the people to call!
A big THANK YOU to everyone like Abigail, David, and many more I can't remember from the heat of the moment. I'll be sure to be more careful, in hopes I never need their services again. 💐🙏
Response from VEG ER for PetsJul 14, 2026
Thank you so much for taking the time to share your experience. While we're sorry you had to visit us twice, we're incredibly grateful you trusted our team to care for your pup when it mattered most.
Hearing that Dr. Mak, Dr. Chung, Dr. Miller, Abigail, David, and the rest of the team helped your family feel informed, supported, and cared for means so much to us.
We'll be sure to share your kind words with everyone involved, they'll be honored to know they made such a meaningful difference. Thank you again for your trust, and we wish your pup a lifetime of good health (and hope you won't need to see us again except maybe to say hello!).
AA
AppStore A.
VEG Saved Yannu's Life: The Care Model We Wish Existed Everywhere
In March 2026, we received the news from our primary care vet that our 3-year-old Anatolian Shepherd was suffering from acute kidney failure due to a negative reaction to an NSAID prescribed for his strained hip flexor – and he needed immediate advanced medical treatment. We made the 3-hour drive from outside Wichita to VEG – Overland Park with Yannu, not knowing if he would survive the night. Ultimately, Yannu was a "guest" in the VEG ICU for 10 days. However, today, he is home and getting stronger every day. That outcome is entirely because of this amazing team and the founding principles that make VEG truly unique and immeasurably better than traditional "Vet ERs".
From arrival, the care was fundamentally different. They welcomed us at the door and started intake procedures immediately. We saw Dr. Morgan within minutes; he connected with Yannu instantly and championed us through our stay, including some administrative hurdles with a specialty hospital to get critical test results. His dedication and tireless support is second to none. We had the unique opportunity to work with many doctors and nurses – every one of them playing a crucial role in Yannu's journey and ultimate path to recovery. Dr. Halpin sat on the floor of his room in the middle of the nights, answering all of our questions with patience during the first critical 24 hours. Dr. Ray cut red tape to secure a specialist transfer to the specialty hospital to get critical life-saving tests. Dr. Baxter refused to give up on our darkest night, giving us a plan and hope when we thought we had none. Crucially, the team brought in Dr. White, an Internal Medicine specialist, to consult on Yannu's case. She provided a plan and returned on her day off to check on him, even hand-feeding him sitting on the floor of his room. Under Dr. Nezerka's leadership, this culture of excellence is not only possible, it is the standard by which they operate.
The nurses were the backbone of our stay. Dawn was Yannu's favorite—her green pigtails, silly endearing nicknames for him, and the way she checked in on him and even ventured into a rainstorm to help us walk him made her a friend, not just a caregiver. Chrissy was able to place his feeding tube, using a non-standard technique due to his sensitivities and strong reaction to it, and her skill and efficiencies with blood draws and catheters was a work of art. Caitlin was our constant, pulling double duty as both a day and night nurse during our stay. She explained every procedure and taught us a cream cheese pill trick we'll use forever! Kenzie's smile and upbeat energy lightened the heaviest days, and her quick attention and unwavering support were invaluable. And Constance—at 11 PM when we rushed back from the specialty hospital in tears—said "bring him back, we got you" and guided us through chaos. Everyone, including several nurses and doctors not mentioned, were part of his journey – living the VEG principles and giving amazing care and compassion as well as encouragement and guidance.
Non-medical staff went above and beyond as well: Jess and Heather built a couch bed for our room. Joe from the Ace Hardware next door assembled a park bench in under 20 minutes and delivered it so Yannu could sit in the sun—that bench literally built us a path home with the doctors and nurses administering treatments on Yannu's Bench – meeting him where he was at.
Having experienced a different "old school" facility with a very different outcome a few years ago, as well as at the specialty hospital, we truly understand the value of what VEG brings to the table. Their approach is a breath of fresh air and exactly what the world needs. We drove 3 hours for this care, and it was worth every mile. We are not just grateful—we are advocates. If you are looking for a team that will fight for your pet as hard as you will, this is the place. There are not enough "stars" to truly rate VEG – Overland Park, but we hope this review helps recognize their excellence of care – we would not go anywhere else for emergency care for our precious furbabies.
Response from VEG ER for PetsJul 14, 2026
Thank you for taking the time to share Yannu's incredible story. Reading your words is deeply meaningful to all of us, and we're so grateful you trusted our team during such a frightening and uncertain time.
We're thrilled to hear that Yannu is home and getting stronger every day. Knowing that our doctors, nurses, and support team could make a difference, not only in his care but in supporting your family throughout the journey, is exactly why we're here. We'll be sure to share your heartfelt recognition with Dr. Morgan, Dr. Halpin, Dr. Ray, Dr. Baxter, Dr. White, Dr. Nezerka, Dawn, Chrissy, Caitlin, Kenzie, Constance, Jess, Heather, and everyone else who had the privilege of caring for Yannu. Your words will mean the world to them.
At VEG, we believe emergency care is about caring for the whole family, and we're honored to have been part of Yannu's recovery. Thank you for your trust, your advocacy, and for allowing us to be part of his journey.
LL
Linda L.
VEG emergency clinic
Staff and Doctor sees your pet right away. You are greeted by Jodi or Julie st the Front Desk. Then Nurse Chris. Doctor Rothstein very professional and kind, explaining everything in detail. The place is very clean.
Response from VEG ER for PetsJul 14, 2026
Thank you so much for taking the time to share your experience! We're delighted to hear that our team helped make your visit a positive one.
We'll be sure to share your kind words with the team, they'll truly appreciate the recognition. Thank you again for trusting us with your pet's care!
BG
Beth G.
Highly Recommended
We were holding a large outdoor event in Pittsburgh in which the weather was quite warm. A Veg Er tech was attending and noticed a dog at the event suffering a heat stroke. With a confirmed temperature of 108, she immediately took action and saved the dogs life. We fully support Veg Er and recommend their services.
Response from VEG ER for PetsJul 14, 2026
Thank you so much for sharing this incredible story. We're so grateful our team member was there to recognize the signs of heat stroke and step in when every second mattered. Stories like this remind us why we're so passionate about what we do.
SL
suzette L.
We took our Old English Sheepdog …
We took our old english Sheepdogs there on rampart Saturday evening. I can't say enough positive things about the high caliber of care and love everyone showed every animal not just our boy. He will be fine after we got the tests and blood work plus trays. We left with a diagnosis and prescriptions that he required. We highly recommend this vet er.
Response from VEG ER for PetsJul 14, 2026
Thank you so much for your kind words and for trusting us with your dog's care! We're so glad to hear he's doing well and that our team was able to provide the answers and treatment he needed.
MH
Monica H.
Jaz and I had the best experience we…
Jaz and I had the best experience we could have hoped for, given the circumstances. Dr. McGee and the entire team were extraordinary. They went above and beyond to support me and my fur daughter during an incredibly frightening and difficult time. Their kindness and professionalism brought comfort when we needed it most.
We are forever grateful for the compassion and dedication every staff member showed us. Anyone who brings their loved ones here is truly blessed to be cared for by such an exceptional and loving group.
Response from VEG ER for PetsJul 14, 2026
Thank you so much for your heartfelt review. We're honored that you trusted us to care for Jaz during such a frightening and emotional time.
We'll be sure to share your kind words with Dr. McGee and the entire team.
SC
Sylvania C.
A Christmas Miracle
We took our dog Kakashi to the emerg vet located at pincrest location on Christmas day, 2025. He cut his paw and it was a severe deep wound. Thankfully, we had a wonderful staff that took care of him and us. They gave us reassurance that everything was going to be ok. The entire staff was very professional and caring. They explained everything and were willing to answer all our questions without any hesitation. We were there for 7 hrs.Jorgie and Dessire were so kind, in a time where we needed the emotional support. They outdid themselves. Dessire was always making sure we were comfortable and assisted with the financial assistance.Dr. Talavera performed the procedure and his recovery was excellent! I call the care team, my Christmas miracle. I cant thank them enough for how they treated my Kakashi and us. Thank you again to our care team: Dr. Talavera, CEC: Dessire and Nurse, Jorgie for their outstanding job!
Response from VEG ER for PetsJul 14, 2026
Thank you so much for your kind words and for trusting us with Kakashi's care on Christmas Day. We know how frightening it is to experience an emergency during the holidays, and we're so glad our team could be there for your family when you needed us most.
We're thrilled to hear Kakashi recovered well and that Dr. Talavera, Dessire, and Jorgie helped make such a difficult day a little easier. Providing clear communication, compassionate support, and exceptional medical care is exactly what we strive for, and we'll be sure to share your recognition with the entire team, they'll be honored to know they made such a meaningful difference.
Thank you again for allowing us to be part of Kakashi's journey. We wish him continued health and many happy adventures ahead!
DB
David B.
VEG went above and beyond in the…
VEG went above and beyond in the treatment of our fur baby. He has gone through hell for 5 days due to the treatment he received at a local urgent care. We are now on the road to a full recovery.
Response from VEG ER for PetsJul 14, 2026
Thank you so much for taking the time to share your experience. We're so sorry your fur baby had such a difficult few days, but we're grateful you trusted our team to be there when you needed us most. Hearing that your pet is on the road to a full recovery is the best news we could ask for. We'll be sure to share your kind words with the hospital team!