Vector Security Reviews | Read Customer Reviews of vectorsecurity.com

Vector SecurityReviews of vectorsecurity.com

3.7575 reviews
Home Improvements
2000 Ericsson Drive, Warrendale, Pennsylvania

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Vector Security

About Vector Security

Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.

Vector Security (vectorsecurity.com) has 575 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: vectorsecurity.com
Website: vectorsecurity.com
Category: Home Improvements
Location: Warrendale, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Vector Security reviews

Showing 298 reviews with 5 stars · Clear filters

ASHLEY N.
Dec 20, 2014
Great Company!
Love my alarm system. Easy to install and use. Very helpful customer service.
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Alana S.
Dec 13, 2014
Excellent customer service!!!
I had scheduled a service appointment for Friday, Dec. 12 between 4-8 pm. I received a phone call about 5:15 pm letting me know that he would be at my house within the hour and he was. Jason was very polite and introduced himself to me. He came in and assessed the situation quickly and took care of the problem without any hassles. He then went out of his way to show me how some of the features of my system work and he also replaced the battery in my key chain remote. He stayed longer than expected to make sure that I didn't have any questions and showed me how to run a test for a panic button. I was so happy to learn about the system and how it can help me. He is a fantastic employee and extremely helpful!!!
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ANDREW G R.
Dec 12, 2014
Awesome system, and the best monitoring!
This will be 15 years since I first bought my Vector System. It is simply the best system available. I have the wireless system, and it very rarely needs attention. Battery replacement is about all that it ever needs. I highly recommend this system and the Vector team!
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ALLYSON S.
Dec 12, 2014
Great Service
We have had Vector Security for the past 5 years. The customer service has been great. It gives peace of mind that Vector is "behind the door" once I close the door and leave for the day
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BRENDA L.
Dec 12, 2014
RYAN is the BEST
As far as the overall service it's good.. Just the turn around time for service calls are a little lengthy. We have encounter the BEST service man ever Ryan.... He is honest, helpful, on time and just overall great guy.... He calls and say hes on the way and will be to out home in 10mins Ryan arrives in 10mins does the job and is done and is WILLING......
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in N.
Dec 12, 2014
quick response
Very quick response to a tampering issue. Thank you
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ALBAIR K.
Dec 12, 2014
Excellent
Proffissional,excellent cs,special thanks to Emilly
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CAROL R.
Dec 12, 2014
Very satisfied with Vector Security.
Installation was painless and Vector Security has been very responsive. I am pleased that we chose Vector Security for our home security vendor.
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