Vector SecurityReviews of vectorsecurity.com

I was finally contacted by an influential person from the company who helped me resolve this issue. Jeff took the time to call on his travel time and made a very conscious effort to understand my situation. Jeff made sure that I was happy with the resolution and assured me that this would not be an issue in the future as he spoke to the staff about situations such as mine. Jeff is a true professional who understands the concepts of superb customer service and because of his time and energy spent in dealing with my situation, I fully expect to return to Vector once moving back to my home state. Thank you Jeff for all you have done for me. I have thoroughly enjoyed my service until today. Due to circumstances beyond my control, I have to move and will not be able to use my service at my new residence in another state. I called to cancel and no one would return my call. 3 calls later I finally get someone who was unpleasant and not helpful. I was told when I got the service that I could cancel anytime and it was easy. The lady I spoke to stated I still had some time left on a contract (I certainly don't remember signing anything with contractual time limits and/or the salesman did a great job of covering that part up). The female also gave me some tedious method to cancel which seems as though its doing thier best to lock you in. This does not make me want to have Vector in the future when I get to return back to my home state and I certainly cannot, with a clear conscience, recommend Vector to anyone.

Excellent service, excellent people answering the phone always there to help. I am very please

I like the service very best out there

The wireless contacts work flawlessly and the web-based controls make it easy to check the status (and let someone in if there's an emergency) wherever you are. Also they are pleasant to work with. Highly recommend.

I have had Vector the past couple years and moved from apartment to home with no issues. I appreciate the email updates and ease of using the mobile app.

I've had this service for over 10 years and am very pleased with the consistency. We trigger our alarms accidentally in our new home, and the responses are timely, thorough and cordial.

I have used the services of Vector Security for over 20 Years. Vector has provided services in my own home as well as several businesses I manage. They have always provided great service at a competitive cost. There sales and service professionals have always been able to come up with security solutions for all different types of facilities that I need protected. I manage a wide array buidings and no two buildings are the same. Vector Security is always bringing new products that can be used in our buildings for my consideration.I would highly recommend Vector Security for all security needs.

we have been workong with vector for 18 years and are on our second updated system. We upgraded to a great new system that is wireless and works on our cell phones. Online arming is great. Installers are great and the sevrice,of Byron Hawthorne has been exceptional. We highly recommend Vector Securities