Vector SecurityReviews of vectorsecurity.com

Not my fave security system.

The system activated at midnight with no breaking. Expensive service.

After updating my wireless security to 256 bit encryption, I could not get the garage opener to work. Vector insisted on sending a "technician" to my home to re-code the app. It took him four hours to do this ( I would estimate at least 4 cigarette breaks of 15 minutes each in his truck) after multiple phone calls. He berated me for having security cameras in the house, insulted my beautiful home and said that "his " security consisted of two dogs and two cats.

They transcribed the security code I gave them incorrectly and I have never been able to get them to correct it and the keypads in our house are poorly located so we do not use the system except rarely.

Overall service is good. It does what is should do but seems to be a few nickel and dime charges that I believe should be included.

I'm paying close to $60 a month for something not worth more than $40 and was locked in for three years.

VECTOR SECURITY IS EXTREMELY DIFFICULT TO REACH ON THE PHONE. IT'S FRUSTRATING AND UPSETTING TO NEVER BE ABLE TO CONTACT ANYONE, ESPECIALLY IN THE REPAIR DEPARTMENT. WHEN I FINALLY DID REACH SOMEONE, THE WORKERS WERE EFFICIENT AND COURTEOUS AND WERE ABLE TO FIX THE PROBLEMS EASILY. HOWEVER THE PHONE EXPERIENCE IS A NIGHTMARE AND I HAVE WAITED ON THE PHONE AT TIMES FOR 15 MINUTES. THIS NEEDS TO BE ADDRESSED.

Don't bother getting a camera I always have to unplug it and plug it back in. Closing your garage door from your phone is super slow sometimes. The salesman make it seem like you are getting a lot but you do not get sensors for all your windows unless you pay the extra 40 dollars per sensor. There are other companies who would cover everything. The salesman sold me on the fact that no one can cut the phoneline etc. But what is the point of that when all they need to do is figure out the blindspots in your house.