Vector Security Reviews | Read Customer Reviews of vectorsecurity.com

Vector SecurityReviews of vectorsecurity.com

3.7575 reviews
Home Improvements
2000 Ericsson Drive, Warrendale, Pennsylvania

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Vector Security

About Vector Security

Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.

Vector Security (vectorsecurity.com) has 575 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: vectorsecurity.com
Website: vectorsecurity.com
Category: Home Improvements
Location: Warrendale, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Vector Security reviews

Showing 298 reviews with 5 stars · Clear filters

GORDON & PAT M.
Aug 11, 2015
Vector Security
We have no negative experiences with Vector Security. Our system works great. Thanks
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GAY & GIDEON J.
Aug 9, 2015
Service of Vector Security.
The service is excellent and very reliable. Response has been prompt and efficient.
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KANJIRAMALA G.
Jul 15, 2015
Keep up with good work.
I have peace of mind with Vector on timely response, thank you.
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GEORGIA M.
Jul 15, 2015
Good service so far
I like it. It's very easy to use.
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JAMES & GEORGIA A.
Jul 12, 2015
Vector Security System
We have nothing but positive experiences with Vector. Although our issues have been minimal, everything was addressed quickly and efficiently. Tod Crowe was our sales representative. This is the second security system we have purchased from Vector. I did not even look at any other vendors for the second system because our first experience was so positive.
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Matthew N.
Jul 12, 2015
Service oriented company
Had vector installed a week ago. Chris Hurt was great he helped us get what we wanted and needed he did try to sell on services we didn't need. The installer we very professional. Took his time to explain everything. We are very happy and look forward to a long relationship. Touch ID for the iPhone is great. I have stopped carrying a house key.
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Christina S.
Jul 12, 2015
Excellent service and technician , no complaints .
Having an experienced technician who is knowledgeable and explains the problem or problems makes it easier paying for the repairs.
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Elizabeth
Jul 9, 2015
First time user
I am a single woman, first time home owner in the Richmond city area. I celebrated a year anniversary in my home, then two months later experienced an attempted break-in. I was very rattled and was referred to Vector security by my parents who live in Moseley (FoxCreek). My entire experience with Vector security from the point of referral has been exemplary. John Hetzer (Vector Security representative) met me at my home (on time!) and provided identification when I forgot to ask. He spent at least an hour with me examining my home and answering all of my questions. He also provided suggestions to make my home more safe for my pet--suggestions that would not benefit the company (Vector) monetarily, but rather give me peace of mind in a very hectic time. I felt incredibly at ease with John, and I'm typically skeptical of big name representatives. On the day of installation, George and Andrew (technicians) arrived on time and completed installation well within the two hour time slot. They also went above and beyond to explain the system, iPhone app, and website on my laptop. Friendly and efficient service. I can't say enough good things about my experiences with Vector Security. My parents have also been customers for several years now and have never had an issue. Thank you, Vector Security!
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