Vector Security Reviews | Read Customer Reviews of vectorsecurity.com

Vector SecurityReviews of vectorsecurity.com

3.7575 reviews
Home Improvements
2000 Ericsson Drive, Warrendale, Pennsylvania

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Vector Security

About Vector Security

Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.

Vector Security (vectorsecurity.com) has 575 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: vectorsecurity.com
Website: vectorsecurity.com
Category: Home Improvements
Location: Warrendale, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Vector Security reviews

Showing 298 reviews with 5 stars · Clear filters

RONALD K.
Oct 1, 2015
GREAT!!!!
GREAT!! JOB!!!!
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HOWARD & FRANCES W.
Oct 1, 2015
I enjoyed the service call.
Several of my door magnets were broken, wobbly or just not functioning. Your technician identified the problem and fixed it quickly--he even allowed me to follow him around and ask stupid questions. And to provide icing on the cake, he made sure to replace the black devices with white ones, matching the color of the door trim. All in all, the experience was pleasurable.
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PAT & MARY M.
Oct 1, 2015
A Responsive and Excellent Security Partner
We have used Vector for almost 20 years. They provide security to my home and my office. They are very responsive, contact us immediately for any issue that might arise. When someone enters my home and does not turn off the alarm properly, usually a contractor with permission, I am alerted immediately. Luckily there have been no break ins, but when a malfunction occurs, they are right on it. We do not have Vector Security in our second home in MD. They are not around, here. We do wish we had them in MD also.
Response from Vector SecurityOct 1, 2015
Hello Pat and Mary, Thank you for being such loyal customers of Vector Security. We are glad to hear you've been pleased with your service over the last 20 years. You'll be happy to know we do offer home security and home automation solutions in Maryland! We will have the local branch there contact you with more information. Thanks again and have a great day!
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JIM CAMPBELL AND DEBRA G.
Sep 30, 2015
Long time customer
We have been customers of Vector Security and legacy companies for 28 years. There were opportunities to switch, but we have been pleased with the excellent responsiveness to alarms and for service, which has been very limited. We would recommend Vector without reservations to any new customer.
Response from Vector SecuritySep 30, 2015
Hello Jim and Debra, Thank you so much for your review and for your loyalty to our company! We look forward to continuing to serve you.
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HAROLD FAWTHROP J.
Sep 30, 2015
Answering service needs more basic training
Answering service needs more training. Several times that I have called the consultant was not able to answer a simple question concerning turning off part of my security system until a repair person could arrive to fix problem. Several times a battery went bad in garage and had to turn off complete system. Would have liked to by passed garage and alarmed house. Repair person to house have always been polite and fixed problem
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DAVID & TRACY H.
Sep 30, 2015
Vector Security Review
No issues, knock on wood. They always call within a min, makes us feel safe. When equipment was bad (one time) they came out and fixed quickly.
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HENRY B.
Sep 29, 2015
Reasonable, reliable.
I have had very good experiences with Vector. If the alarm goes off, I receive a phone call from Vector within a minute to check on the situation. When I've needed service on my equipment, it was easy to arrange a prompt visit from a technician, and the work was done correctly the FIRST time.
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GILBERT KROM & SHIRLEY H.
Sep 28, 2015
Excellent service
I would recommend Vector Security. They have been admirable in installation, repair, always there when an alarm is set off and friendly, competent and polite.
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