Vector Security Reviews | Read Customer Reviews of vectorsecurity.com

Vector SecurityReviews of vectorsecurity.com

3.7575 reviews
Home Improvements
2000 Ericsson Drive, Warrendale, Pennsylvania

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Vector Security

About Vector Security

Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.

Vector Security (vectorsecurity.com) has 575 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: vectorsecurity.com
Website: vectorsecurity.com
Category: Home Improvements
Location: Warrendale, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Vector Security reviews

Showing 298 reviews with 5 stars · Clear filters

IRENE M.
Oct 22, 2015
Excellent service
Vector has provided excellent service through the years and keeps us informed regarding latest trends in security.
Response from Vector SecurityOct 22, 2015
Hi Irene, Thanks for your feedback and your loyalty!
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J. E.
Oct 20, 2015
Safe, secure customer for 19 years!
We installed Vector Security when we build our house. We have been very happy with Vector! . Customer service has always been very responsive/helpful. The service technicians and sales are knowledgeable and professional. We upgraded our system a few years back. Nice that the motion detectors no longer need periodic battery replacements. Would definitely recommend Vector Security. Responsive customer service and decent monthly fee equals a happy customer! Fantastic company!!!
Response from Vector SecurityOct 20, 2015
Hi J.E., Thank you for your review and for your loyalty to Vector Security! We are glad to hear you are happy with your service.
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JAMES R.
Oct 19, 2015
We have received excellent service and support from Vector!
We have had not but very good service from Vector since we chose them as our security provider. Two winters ago when our furnace went out while we were away, the temperature sensor on our security system saved us hundreds of dollars in repair costs from frozen pipes, etc. Anytime we have had the alarm sound, we immediately receive an email, as well as a phone call. The staff are very polite and efficient. We are very pleased with our choice of Vector for our home security system!!
Response from Vector SecurityOct 20, 2015
Hi James, Thank you for your feedback. We are happy the temperature sensors helped prevent a potentially bad situation.
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JAMES S.
Oct 19, 2015
Proactive Security Monitoring
The monitoring center saw an usual amount of low battery signals coming from the house and called to advise us of this, We replaced the battery backup and reset the system. They called two more times to ensure all was ok and asked if we wanted a service tech to check things further, which was not necessary. Excellent service, and just the right amount of continuous follow-up.
Response from Vector SecurityOct 20, 2015
Hi James, Thank you for taking the time to write this review. We appreciate the positive feedback!
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JOHN Z.
Oct 10, 2015
Very good reliable company
They make promises that they keep. Appointments are on schedule, and their personnel are knowledgeable, and explain clearly what they are going to do. My experience with the entire process form appointment, to completion is perfect. You can use Vector in total confidence of a job well done.
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AMY I H.
Oct 9, 2015
Chris came over for a service call.
Great job. Everything was taken care care of. Thanks Chris!
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HELEN B.
Oct 5, 2015
I have had Vector Security for many, many years and have never had the first complaint against their services.
I have had Vector Security for many years. They are always prompt and every person who has ever answered my calls was so courteous and helpful. I have never had a single complaint against the Company nor any of the employees. Sincerely, Helen J Bilbro
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LONICE C H.
Oct 5, 2015
Satisfied
I have been with Vector now for more than 10 yrs and I'm completely satisfied with them.
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