Vat19Reviews of vat19.com

i love the way it shows in the picture. It looks like the picture.

I ordered this, against my better judgement, for my son as a birthday gift. I paid $50 for garbage...it even included Christmas candy canes that have an early May expiration date. It was ordered late April. I would highly recommend that you DO NOT WASTE your money. Go to the store & pay the $10 for what was in that box.

Recieved my order quickly and in full. Products lived up to my expectations although the chacolate could have been hotter. The heat also goes away very quickly. Still extremely satisfied and will be ordering more in the future. Love the videos!

Got it on time but the items were not that good Something for everyone they say but pickle ice and a taco holder plus larvets I don’t think many people want them Vat19 you should put a bit more effort into choosing items Worst problem is it costs more because I’m from England and my sister has opened it all and ate the pop rocks And after my sister dropped the zeebeez thing the top broke and it’s not fixable Note that I will only buy single items from now on Sorry if I seem like a let me talk to the owner person it’s just I spent £58 on this item 😭😭

Fantastic customer service. We took the tour and thought that we had an issue with a product that we bought. After hours, the owner helped us troubleshoot, and he showed us how to use it. The fact that they stand so strongly behind their products is incredible. The products are fun and reasonably priced, and the tour is very worth it for fans. 5 stars!

The online order process was pretty painless but thats it. The shipping process was a nightmare. The company shipped the package first half of the journey dhl second half usps. Problem is the company only provided the tracking information for usps which did not work on the dhl sight. I called vat 19 coustmer service and ask for the dhl number. The agent on the phone was snooty and rushed me. Even after receiving the tracking information for dhl i got no updates until it was tethered to usps. I understand thats not vat 19's fault but very annoying. Apon arrival of my package the first thing i noted that i could hear my product flopping around inside the shipping box. I understand i bought a gummy and it is not fragile but have some pride in your packages what if this was fragile. After opening the shipping box i was disappointed. #1 most companies usually include some sort of catalog with ther inventory or at least coupons for next order but nothing. #2 it said what do you want the gift note to say which i thought they ment they were putting a card in with it. Nope. They type it on your receipt.#3 I ordered the worlds largest gummy worm and I thought a product like that would come in a flashy package with vat 19's logo and pictures ext. Sadly it was a plain whith box with a small sticker saying what it was with ingredients. When i opened the product box i was even less impressed with their " melt protection". It was a small pice of cold sheild thermal bubble wrap and a tiny ice pack you would typically find in a first aid kit, and note the ice pack was completely melted on arrival. The worm it's self was also kind of a disappointment. It looked cool and was detailed but the flavor was not there. The commercials made it seem so flavorful but in reality it was dull and had little taste. Not really worth the money in my opinion. I could have perched a 5 pound bag of regular gummy worms for a fraction of the cost and probably with more flavor.  I do not want to discredit the company over one unsatisfactory order but i do not think i will buy gummy again. Update i am never ordering from them ever due to the rude response to this review

Last year I ordered a mystery box for my family and I and we loved it, a little something for everyone plus we had so much fun. I just ordered 3 more boxes this week (2 smalls for the kiddos and a large one for me and the hubby) we are super excited!!! Keep up the great work VAT19

What started out as A big dissapointment after a month of waiting after making the order & having paid for it. When I wrote the bad review the company reached out see below . The customer service acted immediately& provided me the info needed to track down my order. It has been located and picked up today ! As promised I changed my review from very bad into a 5 star rating because you deserve it! Just 1 comment if you ship abroad please also add the tracking number of the postal service from country of destination Without it the parcel can’t be traced and the postal service doesn’t leave a note that your parcel has arrived this causes a lot of dissapointment with the customer who is waiting for a parcel to arrive