VASA FitnessReviews of vasafitness.com

When 24 Hour closed in Utah apparently they sent all of our information to vasa who auto enrolled me in their gym without any knowledge or notification. I just got a legal notice today letting me know I owe Vasa a large amount of money. I never signed anything, I never accepted anything, I never allowed vasa to enroll me and I never stepped foot in one of their gyms. Vasa, Paramount Acceptance (their payment processor), as well as the legal group have all told me I have to pay it with no legal grounds and will continue to escalate it until I do. I just lost my job. I can barely afford to live right now, and then vasa does this. I can’t be the only one this happened to either, since 24 hour sent everyone’s info to them. You are a complete rip off of a company with no ethical or moral values who is profiting off the financially weak while they’ve already been through enough this year.

So the staff harasses you if you aren't wearing a mask for 20 ft to sign in. But then you can take it off on your way to your weights. Then when you see them walking around the gym working out they aren't following the same rules they are forcing on you. They have tight classes of people doing cardio in a small room with recirculated air, no masks and that's okay, all the drinking fountains still work and you watch people's spit into them. No machines are getting wiped down, but I have to wear a mask for 20 ft on entering the building and get harassed if I'm not. All I'm asking is for some common sense and not to be rude about it.

They scam you out of your money. Do not get a membership here!

I just wanted to add to the other 1 star reviewers and say AMEN 🙌 THIS PLACE SUCKS!!!! So many ridiculous fees and no other guys sucks this much.

I caught Covid at Vasa. I have an autoimmune disorder so I haven’t been leaving my house during the pandemic. But after 7 months, I thought I’d try out the gym. Vasa has sent numerous emails saying how much they value their patrons’ health. However, aside from a few signs, some disinfecting wipes at stations, and every other machine closed, there were no REAL actions to protect people. Very few people wore masks - including the staff member who scanned my card. People were standing in clumps and hugging each other and giving high fives and clustering around areas where others were working out. Very few people wiped down their machines after use and I saw numerous people sweating and sneezing and coughing and wiping it off with their bare hands and then not disinfecting their machines. It was disgusting. Some people entered the gym with masks on but from the moment they began working out, they took them off. They moved from machine to machine and crossed the gym and went into the bathrooms and used yoga mats and never once put their masks back on. This was the majority of people. And the staff made zero efforts to remind anyone of safety protocols. There were no messages played through the speaker system. No tangible efforts made by staff or the gym to reinforce the signs they’d posted or to imprint on patrons’ minds that they were serious about everyone’s health. I had my mask on the whole time and carried a fistful of wipes and tried to dodge people, but a few days later I woke up with a fever of 102 and have been in bed since. I contacted corporate and they sent me a form letter expressing condolences, and that was it. They didn’t even offer to freeze my membership. Please please please do not go to vasa fitness during the pandemic!

I am sure like many people who are not comfortable about returning to the gym due to COVID, when Vasa Fitness decided to open their doors during a pandemic they assumed everyone was going to still come to the gym and want to force you to pay when you are not willing to risk your life in a DAMN GYM!!!! *#@! VASA

...so pretty sad. I don't write reviews very often, but I can guarantee from just the reviews I've read they will be filing for bankruptcy soon and I don't feel bad for them at all!!! They unfroze my account again in July when gyms started opening up again in CO because of the virus--probably like a lot of states. Not that they even asked! So then I work 8-5, Monday through Friday remotely...in the mountains, so the closest gym is in Littleton, CO--45-50 minutes away. Yeah, try to get in a time in the evening--none available but didn't cancel right away thinking more time slots might open up after a while. Well, they didn't--I had called about what to do--no response! VASA just kept charging each month...then last month they charge me $75--supposedly an annual fee for something I can't even go to now! Then I go online since after talking to someone a month ago they were supposed to cancel my membership--no record of it--so confirmed with them today they received my cancelled membership. Yes...then they turn around and charge me a $25 cancelling fee...after just charging me another monthly fee yesterday--that was supposed to have already been cancelled! I am sooooooooooooooooooooooooooo upset and will do what ever I can to recover my money--obviously I am not the only one! Will never set foot in your gym again.

The gym itself is lovely but their Covid responses are the WORST. I just joined 4 weeks ago and they were forced to implement new restrictions - that part is understandable. Them charging me $99 to cancel after only 4 weeks and wanting to cancel because of Covid restrictions is my problem. I even asked nicely if they would split that fee with me since Covid isn't anybody's fault but NO - I'm the one who gets to suffer and line their corporate pockets. Way to go VASA. You'll never be seeing ME again.