VASA FitnessReviews of vasafitness.com

$125 dollars in fees to quit. There is no justification. Another day, another scam.

VASA HAS CRIMINAL PRACTICES AND POLICIES. THEY DUPED MY CHILD INTO SIGNING A CONTRACT WHEN HE WAS THERE FOR A ONE DAY GUEST PASS. He went ONE day and six months later, he is now in collections. STAFF ARE RUDE. THEY REFUSED TO LET ME TALK TO A MANAGER. Paramount does VASA's billing. Paramount DOES NOT ANSWER CALLS, making it impossible to attempt to resolve matters. VASA IS THE WORST!! CRIMINAL AND FRAUDULENT PRACTICES. DECEITFUL. THIEVES. PREY ON THE YOUNG. I'm on the brink of looking into a class action suit. SOMEONE HAS TO STOP THEM!!!

Apparently a new worker signed me up and didn’t know what he was talking about. He gave me false information about the cancellation fees. I called the Willow Creek location and the guy said it’s happened before with new workers but instead of fixing it, he still charged me. If it’s happened before, you should probably train your workers better. Pathetic.

My local VASA facility was fine and I have no issue with it. VASA itself as a company leaves a LOT to be desired. I had prolonged medical issues arise which was going to keep me out of the gym, so I wanted to just cancel my membership until I would be able to get back to it on a regular basis. This was late summer of '24. It is now May '25 and I am still having issues to include multiple $140 withdrawals for services I never received. This is unacceptable.

Alex at the 1955 S Sheridan Blvd location is BY FAR the worst staff member at any gym I have ever attended. She initially tried to befriend me, but after she failed to follow through with her words on a personal matter, I set strong boundaries & let her know I wasn't interested in befriending her. She IMMEDIATELY grew resentment for me, in fact right when she turned around had their not bet one of the trainers to "catch" her emotionally, I'm pretty sure she would've completely flipped her lid. I ran into a guy at King Soopers who recognized from this "gym" from the dancing / positivity energy I always put out. He asked why I didn't go there anymore, I shared that Alex pretty much conspired with the squad of (as far as I could tell) strictly female coworkers to do this, good job! #FEMINISM 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼 When I mentioned Alex by name, he said he had a weird experience to where she asked him to leave a review specifically mentioning her. He said that he did & when he saw her again, she acted like she didn't even acknowledge it. He said he's from the south & where he's from that would not fly. tl;dr : Staff's mentality is ABSOLUTELY ATROCIOUS & they are letting the Karentocracy run the politics of this place. I'm all for people who have made mistakes criminally for reintegrating into society, but seek help & deal with your emotional baggage & STOP BRINGING IT INTO YOUR PLACE OF WORK, KARENZ AVOID VASA AVOID VASA AVOID VASA SKKRRRRRTTTTTT SKRTTTTTTT FAAAAAM🚚 PLANET FITNESS BLACK CARD FTFW CHAAAT!!!1 ETTTTR wAYYYYYY betterrrrrrrrr

If you sign up for their membership, beware if you don’t pay the full year. They will not let you back out of your membership under any circumstance. Even when you move or if you have emergency finances. They’ll send you to a debt consolidator; Aldous & Associates, and they’ll call you 3-5 times daily and threaten to destroy your credit over 200$. Even when asking for an invoice so I could confirm I wasn’t getting scammed, I was told I couldn’t receive one. What a scam.

Disgusting service and ridiculous management. Charged$300 after freezing the membership and snet it to collection agency. Member service say they don't have access to the account and collection say they don't have access to the account. Nobody had control over the account except asking for illegitimate payment Worse than ever place always stinking like shitt .

We tried canceling through the app, and through phone conversations with customer service. At one point I was told the cancelation was completed. Later began getting collection calls from their lawyer Aldous and Associates for money we already paid. Eventually this $90 disputed amount was reported to the credit bureaus. What a garbage, predatory move. I regret ever joining this gym.