Sara
Good customer service, but disappointed in selection and availability.
I ordered a vaporizer that was listed in stock and was contacted 3 days later by customer service that it was on backorder. She couldn't give me a date when it would be back in stock, but she happily modified my order. Although she was professional, I am disappointed that it took so long and that I am not receiving the product I originally wanted. Please ensure that in the future that the availability of products is more closely monitored so that these disappointments don't happen again. I also believe I should have been offered some sort of discount or extra parts for the inconvenience and delay, but I wasn't. The product itself is of good quality, but I am not fully satisfied.