Vapor PuffsReviews of vaporpuffs.com

Did not ship same day. Was hoping to receive it sooner. Products were great and as expected.

Got an email today saying my order is shipping - a day past what they promise. All items have been substituted for 0% nicotine vapes. No email asking if this is OK. No one answers the phone. So far no email reply. No answer to text. The Facebook page replies in Russian. Plus they said they were local & the number is based in another state. I've requested a complete refund but am doubting I will get my order at all or a refund. Status is "label created". Update: After writing this review I received an email from Vapor Puffs sales department. They let me know they had issued me a partial refund for the delay in shipping, but also stated that they had not substituted anything in my order, nor had they received an email from me discussing the problems. They then asked that I delete my review. For the sake of transparency I don't want to remove it entirely. I replied with a ss of my email to the same email address the sales department reached out to me from. I also sent a SS showing their site clearly "removing" products from my order & adding 0% nicotine products to my order. I did tell them I would update my review here as soon as my package arrived - once I could verify what was showing up. Everything arrived today as it should - every product was what I ordered. Every product worked without issue. I never received an explanation as to why my order showed my items were substituted when they were not. Or why the site says they are in Broken Arrow when my package shipped from Florida. It's all worked out, and I do appreciate Vapor Puffs giving me the shipping discount and responding to my review - but ideally they would have responded to my email & addressed whatever issue caused the products to appear to be swapped for 0% nicotine items. So - not a scam. Just certainly not a stress free process. I hope they are able to resolve these issues going forward - as they have the best prices I can find online.

One of the watermelon ice vapes doesn't hold a charge and it shows its fully charged and I take two puffs and uts dead again

Vape leaks, ignites by itself, blinks when I try to charge it. Just wanted to add a few words here. I didn't know that when u buy a vape here...YOU CAN RETURN IT. I DIDN'T RETURN IT EVEN THOUGH LATER I FOUND OUT I COULD BECAUSE I NO LONGER HAD IT I HAD GIVEN IT TO MY 32 YR OLD SON. SO IF YOU GET A VAPE AND IT DOESNT WORK SEND THESE PEOPLE A TEXT OR EMAIL THEY WILL DO YOU RIGHT .

You need to send a shipment email confirmation as is stated on your order confirmation. You also need to respond to email questions on your "sales" email.