Steve R.
Shipping takes too long. Poor customer service response
Shipping takes way too long for me Also very unhappy with customer service. Reached out several times and no one ever got back to me.

Vapezilla ༄ Online Vape Shop ✦ Discover Best Vaping Devices & Supplies in Our Online Vape Store ✦ Buy Vapes with Order Online on Our Website.
Vapezilla (vapezilla.com) has 151 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Steve R.
Shipping takes way too long for me Also very unhappy with customer service. Reached out several times and no one ever got back to me.
Jeanna M.
Awesome prices and quick shipping
Response from VapezillaJan 6, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our prices and shipping speed. Providing great value and fast service is a top priority for us, and it’s wonderful to know we met your expectations.
Barbara T.
I love this company! They have the best selection of vapes for great prices. This company has an excellent customer service department that responds quickly and resolves conflict effectively.
Response from VapezillaJan 6, 2025
Wow, thank you for such an amazing review! We’re delighted to hear that you love our selection of vapes and appreciate our competitive prices. Your kind words about our customer service team mean the world to us. Resolving conflicts and assisting our customers promptly is something we take great pride in. It’s feedback like yours that motivates us to continue providing the best possible experience
Justin F.
I love ordering from Vapzilla!
Response from VapezillaJan 6, 2025
Thank you for your kind words! We’re so happy to hear that you enjoy ordering from Vapzilla. Your satisfaction means the world to us, and we’re grateful for your continued support.
Miss M.
I placed an order on December16th and paid $7 for an adult signature required at time of delivery. FOUR DAYS later, i got an email saying it was delivered. However, I did not sign anything AND I HAVE A RING DOORBELL CAMERA THAT SHOWS NO DELIVERY WAS EVER MADE OR ATTEMPTED. ORDER #110-14414 EDIT: I also entered the "tracking number" they claimed was a Fedex tracking number into Fedexs website and NO SUCH TRACKING NUMBER EXISTS
Response from VapezillaJan 6, 2025
As outlined in our site rules, the delivery status is determined based on the information provided by the carrier. Additionally, in the support section, we’ve detailed how you can follow up directly with the carrier for further assistance. Please note that your carrier is GLS, not FedEx, and the tracking number was provided to you in the previous support ticket. You can use the tracking number to check the delivery status or to contact GLS directly for further clarification.
Luis C.
Amazing! Every time I place an order from this site, they deliver with amazing products for an amazing price!
Response from VapezillaJan 6, 2025
Thank you for your kind words! We’re so happy to hear that you enjoy ordering from Vapzilla. Your satisfaction means the world to us, and we’re grateful for your continued support.
David M.
Seems to be very professional and delivers every time!!!!
Response from VapezillaJan 6, 2025
Thank you for your kind words! We’re so happy to hear that you enjoy ordering from Vapzilla. Your satisfaction means the world to us, and we’re grateful for your continued support.
Lezah
When your flavor is in stock and on sale, nothing can get better than that. Shipping was fast and all items ordered were received.
Response from VapezillaJan 6, 2025
Thank you for your kind words! We’re so happy to hear that you enjoy ordering from Vapzilla. Your satisfaction means the world to us, and we’re grateful for your continued support.