Christopher C.
Made a $200 order was charged on…
Made a $200 order was charged on November 23. Never received a confirmation or tracking or items. They have no phone # and no live customer service or even an ai. Prob will have to report it as fraud to my card company.
Response from VapezillaDec 13, 2024
Hello, Dear Christopher, The issue with your order is that it was made using someone else's card, and as a result, it has been flagged as fraudulent and suspended. We have sent you several emails regarding this matter. Even when you contacted our support team recently and mentioned legal action, we promptly responded. However, it appears that the email address you provided has caused delivery failures, preventing our messages from reaching you. Additionally, we were unable to contact you via the phone number provided. If you could message us from an alternate email address, we will immediately share all documentation showing our efforts to resolve this issue and contact you. Thank you for your understanding, and we look forward to resolving this matter. Best regards,