Vape Society SupplyReviews of vapesocietysupplies.com

the only good thing about this site are the juice prices, everything else is a hot pile of garbage. 1. it took 4 day just to process my order plus shipping time so im glad i didnt pay extra for "faster" shipping. 2.all the juice i ordered WAS NOT SEALED which is sketchy af. 3.the juice i got 100% was old stock because it was real dark yellow almost amber like it was sitting on a shelf steeping for months. 4.costumer service is nonexistent because no one ever picks up the phone or responds to emails ,and from reading other reviews if you do get a email back its some automated garbage response. so i guess it goes without saying im never ordering from this site again and honestly no one else should. p.s. all the positive reviews are from people that either work at the shop,are people close to people that work at the shop , or are people they pay from fiverr to leave them good reviews.I cant tell you how i found this out but trust me its 100% facts. Edit: all the juice i ordered were all 70vg/30pg mix so they should all be the same thickness but i noticed some of them are noticeably thinner. this is why not having sealed juice is an issue. cant tell if its been thinned or tampered with.but still never shopping here again lol

Never again. They latch you on and as soon as a problem arises, they leave you. I have ordered a few times with vape society. Every time ordering more. The last time, back in Oct.4th I placed my ordered and it was due to arrive on Oct. 7th. Everything was ok until my local post office misplaced or lost my package. I was told by my post office only the sender can apply for a refund. The reciever can apply when the sender buys additional insurance. Well, I explained that to Vape Society a NUMBER OF TIMES, IN DIFFERENT WAYS, DIFFERENT FORMS. I sent all the proof I could to show them, I wasnt trying to beat them out of their supplies, including the number to USPS in my town. I received 2 emails from Vape Society and they all gave the same answer. They all directed me to open an investigation with the post office, mind you I have already sent them so many emails explaining to them what happened, even a case number. But clearly either they were not reading my emails or acting stupid so they do not have to deal with the issue. Today is Oct. 31st and I haven't received my money back, let alone any vape juice from them. When I call, it states that they are closed for the day, to call back or leave a voicemail. (Smh) Very frustrating not getting a response when you have been loyal to them.

I do not have my order yet I just ordered last night but usually when u order they send you a confirmation e mail and I do not have that and reading all this makes me nervous. I hope I didn’t make a wrong choice in choosing this company to order from! I will come back and change my review if I receive my order!

Horrible company,. Purchased 4 bottles and they were all open un-sealed,. And the juice was bad,.

Sells stale old ejuice , and tells you to contact the manufacturer for a refund or exchange . They sell you something and offer no warranty or guarantee with the classic professional apology and definitely redirecting all responsibility on you the buyer . Stores like this are the reason people get sick .

Dissatisfied. I've made several orders. This time 1 bottle was improperly sealed and leaked in transit. The other bottle was also improperly sealed but did not leak. I've simply asked for another bottle ti be shipped that is sealed properly, but havent received any response except the initial contact. My calls have been unanswered and numerous emails unanswered. Offering to send random samples in my next order is not satisfying this issue. You took my money, either send me what i ordered without leakage or return my money. Reviews go a long way. And, it appears this company cares nothing about their customers. So this is probably a waste if time and i should just send my money to another ejuice company. I have shared this experience with faimly members who also order from you, so you will lose more than just 1 customer. But again, from other reviews I am reading, I really dont think you will care.

This is possibly the worst E-Juice company to present day. I order 2 bundles on September 26 before 12PM; i reached out to them 2 days after because it wasn't shipped and communication from them. No response until September 30, stating that one e-juice isn't in stock and i can switch out. (Why the hell didn't they reach out and inform me before, NEVER let the customer as what the problem is) I replied almost immediately and expecting it to be shipped out same day. Nope i was wrong, its now 6 days and no E-Juice. I asked for a refund and no response, i contacted them on Facebook, they read the message and no reply, i asked the representative via Zendesk (Troy) no reply either. NEVER ORDERING FROM THEM AGAIN!!!!

I placed an initial order for $100 worth of product. One was a Vape kit (Renova Zero).Received my product in about a week. The Renova did not charge, couldn't turn it on. Completely dead. I charged overnight, still nothing. Immediately contacted them via email explaining that this unit was defective. NO RESPONSE. Went back to the website, filled out the form asking for assistance as I had received a defective product. AGAIN no response. The next day I updated the support ticket asking for a status. Finally got a response that I need to return the item within 14 days, shipping was MY cost and there is a 15% restock fee. FOR A DEFECTIVE PRODUCT! So I of course responded inquiring why I was required to pay a restocking fee on a product they could not put back in stock as it is DEFECTIVE. Two days later I literally receive the exact same canned response the I have 14 days to return at my cost and then will be billed for restocking. Needless to say, buyer beware!