Vape Society SupplyReviews of vapesocietysupplies.com

I ordered a week ago today and is still processing. One time it took 15 days to process and 5 days to deliver.

I have been a loyal customer for over a year and this is the first time they have not responded to emails and don't answer the phone. I placed my order Dec 1 but turn around time is max 72 hours. After multiple emails and calls with no response they FINALLY responded to my complaint on Facebook days later and gave me a refund. Very unprofessional, don't waste your time or money. There are plenty of other amazing companies out there who actually answer their phone and care about their customers.

I placed an order about a week ago now (Monday, 12/2/19) and the money was withdrawn from my account but the order has not been shipped and its status is still 'processing', I submitted a ticket on Thursday and have received no reply. Starting to think I've been scammed because their website lists maximum processing time at 72 hours. It's a shame because I've been a customer of theirs for over a year with little issue. I understand if they're extremely busy but the lack of communication is inexcusable. If I don't hear anything within the next 2 days I'll be charging back the payment to my card.

My order #814316.I haven't recieved any tracking information.I emailed them to send my tracking information its been 3 days.I order on December 2nd!

The mark of a good company is not whether they make mistakes, it’s how they fix them. This is a lesson that @Vapesocietysupply could learn. They’ve messed up my order on two occasions and won’t fix it. The latest one they delivered the wrong items (one bottle of juice instead of the 3 I ordered). I contacted their help desk and received a ticket but still no response. I also called three times - you never get a person and they never call you back. No good - avoid them.

I placed an order on November 28th. It still has not been shipped. I have emailed them three times and have not received a response. I don't know what happened to this company but they suck now. I am going to dispute the charges today.

I placed an order on November 25 (BEFORE Thanksgiving), and a week and a half later I still have no shipping notification even though the money has been taken from my bank account. I received an order confirmation for order#238295, bit after that, nothing. I tried emailing and calling twice, but no reply and their voice mailbox is full. This sounds like a bogus company. Tomorrow I will be heading to the bank to cancel the charge.

Ordered 11/22/19 still haven’t received a tracking number that is just unacceptable! No one answers the phone no one emails back will never be buying from them again order #768858