Vape Society SupplyReviews of vapesocietysupplies.com

all ways good, until now.....been waiting 17 days and no package yet! will not return e mails or answer the phone or return a message. STAY AWAY FROM THESE PEOPLE, SPEND YOUR MONEY WITH SOMEONE ELSE.....Logan

On January 21 make a purchase,as today 01/29, I don't receive my ejuice, send emails,no one responded, VERY BAD customer service,be careful when you buy from this company,at this point,I guess they tried to keep my money.

I ordered on Jan 21 and on their site it’s still says processing. Emailed them twice and no reply. This company is a joke!!!

A friend told me where she's been ordering her vape juice, and I was in need. My first order placed a few days before I'd run out. The shipping they charged says 2 - 5 days. Well, after 5 days I decided to check online. To see where my order was, that was 7 days ago NOW. And here I sit 5 unanswered emails, No vape juice, and NOT a clue if I'll ever see what I paid for. Yeah I'm going back to e-cigcity.com . They answer ALL questions in a timely fashion and have even overnighted anything they forgot to put in my order. Which was 1 time.

This place has really terrible customers service. If you order from these guys, you better hope they get it right the 1st time. Because if they don't, you are totally on your own. They triple charged my card for a single order. I emailed them multiple times and called, no response at all. Go somewhere else to buy you supplies.

Been buying for a few years loyally. Sometimes their slow on shipping but good overall. I ordered on Jan 7th, got a confirmation on the 15th, it’s the 27th and I still have received my order. Have emailed many times every day but no reply. Have called at least ten times and no answer on the phone. Been out of juice for a few weeks now so I’ll order from someone else and contact my bank for a chargeback. Seems they’re out of business or will be soon.

Bad business I’ve used this online vape store last year with no issues. Then I decided to try again on 1/7/2020. They took the money plus the extra shipping money. A week went by I figured ok I’ll wait till weekend for a email for shipping. But nothing plus they will not respond to any emails or voice mails and I’m sending them many of each. I’ve sent them copy of invoice of order and amount paid but nothing crickets is all I’m getting. I’m out $60 with a company that went from a good store to rip off scam these excuses I’ve read about from different customers that did reach them by phone. There happy because they finally reached them. I call all day every day and it takes for ever to get voice mail. The excuse one typed was their computer was messed up lol ok so does that mean your phones are broken too? Even if the send my products or not I will never trust them ever. I’m calling bank to get my money back then calling BBB and I’ll post every where not to buy from this site ever never dirty cheats like a Democrat get off your butt and fix your orders

Ridiculous. Wish I had done some digging and asking around before ordering. I ordered from VSS on January 15th 2020- 4 bottles of juice AND purchased priority shipping for an extra $9.00. Total purchase amount of $51.65. It’s now January 27th 2020. I have received nothing in the mail and have been getting “vape mail” from other companies that I ordered from, AFTER ordering from VSS, every day for the past two weeks. I have also received no tracking info or responses to my email. I called and left a message, no response as of yet. I’m now seeing tons of horrible reviews on this company, and that combined with my current experience? I’m gonna give 1 star and say BUYER BEWARE. On their site, their processing time is 24-72 hours. Why are people not getting their orders for 2+ weeks??? Why not just update your processing times to reflect the truth. If I do not hear back from them by the end of the week I’m filing a charge back. I’m calling a scam. I’m a small business owner myself and would never do this to my customers. Vape Society Supply’s reputation is awful, just google it. Yikes.