VapemarkdownReviews of vapemarkdown.com

Response from VapemarkdownNov 24, 2025

Hi Tammara, Thank you for your review. We looked into your order history and did find the message you’re referring to — however, it was placed inside the Order Comments box on the checkout page. This section is only visible to the warehouse for packing notes and is not connected to our customer support system, which is why no response was sent. We apologize for the confusion and understand how it may have felt like you weren’t heard. For any product issues or assistance, we always recommend contacting us at [email protected], where messages go directly to our support team. You can also reach us through our Contact Us page here: http://www.vapemarkdown.com/crm.asp?action=contactus We also noticed your order was placed on September 24, and this is the first time we’re seeing these concerns. Had we received an email, call, or support ticket at the time, we would have been happy to help resolve the defective items immediately.My name is Steve, and I will personally review and resolve this issue for you. Please feel free to call me directly at 813-777-9574 so I can assist you one-on-one. We value your past business and would still be glad to help if you reach out through the proper support channels. Our goal is always to ensure every customer has a positive experience. — VapeMarkdown Support Team

Response from VapemarkdownSep 6, 2022

We are sorry to hear about this issue. Our email and phone # is listed. we would like to help you with this matter. Please do reach out to our customer service team at [email protected] for further assistance or contact us at (813) 777-9574

Response from VapemarkdownJul 16, 2021

Good Evening Xochitl, you placed the order on 7/5/21. We shipped your order PRIORITY MAIL with USPS on July 7th. Under Priority Mail guidelines, You should receive your order in no more than in 3 days anywhere in USA. If it takes longer, The USPS is responsible for any or all delays. Vapemarkdown has no control over USPS procedures. With that said, We called, texted and Emailed you multiple times with NO RESPONSE. Vapemarkdown was willing compensate you for your delayed order, but you refuse to answer back. You decided to leave a 1 star review on the day you received the order 7/16/21. Again, we pride ourself on providing the best service possible. This 1 star review is very unfair.

Response from VapemarkdownJun 22, 2021

We're sorry to hear about this. We tried to reach out to you, but you did not respond back. I see you ordered from us many times in the past. We strive our best to serve our Customers. Please call us back at your earliest convenience. If you have further questions or concerns feel free to reach us at [email protected] or Call us At (847) 431-1952 -Vapemarkdown.com

Response from VapemarkdownJun 22, 2021

Good Afternoon Jenn, We called and emailed you multiple times, but you did not respond back. The package shows delivered. We are sorry, the package was stolen or misplaced. Your order is insured up to $100. We asked you to file a claim and provide us with a claim #. We are here to fix the issue, if you simply answer you phone. There is no need to leave a 1 star review. You can email us, or call us back at your earliest convenience. (847) 431-1952 [email protected] Detailed Results (USPS.COM) Tracking Details 9405511108400904938045 Service Description: Delivered, In/At Mailbox

Response from VapemarkdownApr 7, 2021

Hello Paul Terry, "PENDING" charges will drop off after 3-5 business days. Our merchant declined your credit card for wrong information entered. Message from merchant below. Transaction ID: 62936193579 Transaction Status: Declined (Authorization with the card issuer was successful but the transaction was declined due to an address or ZIP code mismatch with the address on file with the card issuing bank based on the settings in the Merchant Interface.) Fraud Filter: Enhanced AVS Handling Filter Fraud Action: Decline the transaction If you need a better understanding what that means, you can contact our office Phone: (847) 431-1952 IF YOU DID NOT RECEIVE A ORDER #, YOU WILL NOT BE CHARGED. Response Update April 9th.... You clearly lack common sense. Pending charges drop off automatically after 3-4 days. You entered the wrong information.