VantaReviews of vanta.com

Detailed roadmap, realistic timelines, excellent customer service. Delivered as promised.

Vanta’s automation has drastically reduced the manual work our security team had to do for SOC 2 preparation. The continuous monitoring and integration with tools like GitHub and AWS give us confidence that we stay audit-ready with much less effort. Before Vanta, compliance was a heavy lift involving spreadsheets and scattered evidence. Now, most of that is automated

The product is easy to use. The integrations and daily alerts for deprecated software, vulnerabilities, and policies and/or documents needing updates keep us on track and quite literally eliminates any concerns or additional effort required regarding the annual recertification audits. We simply give our auditors access to the platform. We usually don't hear much from them - maybe the odd query which is usually addressed in minutes...but that's it. There are no missing documents, or evidence as a result.

Mi experiencia con Vanta ha sido en general positiva y práctica. Es una herramienta que realmente ayuda a ordenar el trabajo de cumplimiento, especialmente cuando se está implementando o manteniendo normas como ISO 27001. La automatización de evidencias y el seguimiento continuo de controles reducen mucho el trabajo manual y facilitan tener visibilidad clara del estado real del cumplimiento. Para sacarle verdadero provecho, la organización debe tener claros sus procesos, su alcance y sus responsabilidades internas. Cuando eso no está bien definido, la herramienta puede sentirse limitada o generar confusión, especialmente en controles que requieren mayor personalización o juicio profesional. También he notado que algunos controles necesitan un acompañamiento más consultivo, ya que la plataforma guía, pero no reemplaza el conocimiento del estándar ni la experiencia en gestión de riesgos. Aun así, como apoyo operativo y de seguimiento, Vanta es muy valiosa y ahorra tiempo a largo plazo. En resumen, recomiendo Vanta como un acelerador del cumplimiento, siempre que se use como complemento de una buena gestión del SGSI y no como su sustituto.

One star is generous. My experience with Vanta has been extremely disappointing. The service consistently failed to meet expectations, and despite repeated attempts to resolve issues, I received little meaningful support. After months of delays and lack of progress, it’s clear that the value promised upfront was never delivered. I cannot recommend Vanta based on my experience.

Cannot trust this company! Their CEO, Ms Christina Cacioppo, she is a 'very important person' to answer any email coming from low-lives! And the HR Department is clearly negligent! And yes, this is about the company "vanta.com".

Vanta sent us an invoice reminder for a $15,600 bill that was on an auto-payment scheduled. I responded as soon as I received the invoice to request a delay for us to decide whether we would like to continue the service or not. There was NO note on the invoice specifying that it would be "auto-paid". My request for delay went to apparently went to an undelivered address. When the invoice due date came, our card was auto-charged. I followed up with Vanta IMMEDIATELY to request clarity and a refund as I understood we had an invoice, not an auto-drafting payment. They were not authorized to auto-draft it. After following up and escalating the request for several months, the only response I've gotten to date is "look at our terms of service". We are a potential long-term client, being treated like a number on a spreadsheet. Why? We are making ZERO draws on Vanta services, yet they are treating us like this. Why? This has been the most frustrating and unreasonable vendor/client relationship I've ever experienced.