Rob D.
Very poor product and customer service. the 1 year guarantee is not true
I purchased a pack of 4 makita 5ah batteries for my power tools. I have owned them less than 3 months and already two have stopped charging completely and just get extremely hot. the other two do charge but very slowly and lose their charge very quickly. They are useless. I complained and was told i could have half the money back and keep the useless batteries. I bit bizarre i thought. However in order to get this I have been asked to send them a video showing the charging problem. How on earth the expect me to show this in a video i have no idea. After numerous emails i am not getting anyway so have decided to report this and hand the batteries over to trading standards as i am not happy with the product or the service EPLUS have provided.



