ANDREW D.
Horrible TEC support
HORRIBLE TEC SUPPORT LOUSY INFORMATION
Response from VanEd - Real Estate SchoolJan 7, 2026
We regret you had this experience. We'll review our support and information quality. Thanks for your feedback.

VanEd is an online real estate school offering courses, classes, and exam prep for real estate agents, brokers, appraisers, investors, and mortgage loan originators. Enroll in a class online today at VanEd.com
VanEd - Real Estate School (vaned.com) has 398 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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ANDREW D.
HORRIBLE TEC SUPPORT LOUSY INFORMATION
Response from VanEd - Real Estate SchoolJan 7, 2026
We regret you had this experience. We'll review our support and information quality. Thanks for your feedback.
FL
Wasn’t posted on site that a class that I purchased was only approved for CE credits if taken within 2 weeks. The site said that I had well into 2026 to take it. Then I get an email stating to use it immediately by 12/19. I reached out to customer service and they claimed it was a “duplicate” request and didn’t help me. Still waiting for a reply and an offering to switch it to a different course. I also don’t like that many of their courses are READ only with zero audio. They have no customer service agents available on weekends when I am off and trying to complete courses. Their chat bot is useless. Other providers of CE do more.
Response from VanEd - Real Estate SchoolJan 7, 2026
We regret that the CE course access and customer service experience did not meet your expectations. We appreciate you bringing the discrepancy in the course deadline and the lack of weekend support to our attention. We're also sorry for the 'duplicate' claim. Your feedback regarding the course format is valuable. We'll review your comments to improve our services.
Gordon D.
My course is stalled and won’t move forward. I am out 4 hours time and the cost of the course. Customer service doesn’t respond to my emails or chat requests for assistance.
Response from VanEd - Real Estate SchoolJan 7, 2026
We regret that your course progress stalled, and you've had trouble reaching our support team. We appreciate your feedback and will investigate the issues you raised.
Kayla G.
The overall experience with VanEd has drastically declined since I went through RE school. I will not be using VanEd again, once my current CE classes are complete.
Response from VanEd - Real Estate SchoolJan 7, 2026
We appreciate your feedback and are sorry your experience wasn't better. We'll review your comments to improve our courses and ensure a higher quality experience.
Ken S.
Just took and successfully completed the 2025 mandatory update course. It says it’s a 4 hr course for 4 credit hours? It took 10+ hours to complete the course! Way too much material and detail for a 4 hour course! That’s ridiculously long to receive only 4 credit hours. The CREC should give everyone completing that course 4 extra elective hours credit at a minimum?
Response from VanEd - Real Estate SchoolDec 8, 2025
hi Ken, Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email [email protected] with the best way to reach you? We look forward to assisting you further.
Marjie
The classes take too much time…
Response from VanEd - Real Estate SchoolDec 8, 2025
We regret the classes' time commitment did not meet your needs. We'll use your feedback to improve our offerings.
David F.
Your 4 hour classes are more like 5-6 hours!! There is no way someone can do your courses in the time you say it should take. I don’t like paying for a 4 hour class that takes me over 5 hours to complete!!!! Not happy!!!!!
Response from VanEd - Real Estate SchoolDec 8, 2025
Hi David, Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email [email protected] with the best way to reach you? We look forward to assisting you further.
LW
Login is terrible. Class was BORING. Try some videos or something.
Response from VanEd - Real Estate SchoolDec 8, 2025
Hi LW, Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email [email protected] with the best way to reach you? We look forward to assisting you further.