VanEd - Real Estate SchoolReviews of vaned.com

I think when you purchase a company the goal would be to not make it worse. The great thing about VanEd was it kept track of what your licensing requirements were and let you know what you needed to do and where you were at within your licensing 3 year timeline. Now all it does is offer classes and log them. There is nothing special now about VanEd. There are lots of sites that offer CE that are just like you now. The old VanEd offered more.

I have used your company for over a decade and always loved your courses the way it was structured and the ease of use. Since you’ve merged with 360, I’m assuming that’s another company, everything has changed. I had to call twice just to get access to the courses which I’ve never had to do, and then it had an automatic voice reader for every slide, which slowed me down. I was able to get that fixed after my phone call. The last thing is you had a timer on slides that if you read quicker than the timer you were stuck sitting there waiting for the timing to go down to zero and sometimes it took up and over a minute. I normally finish these courses in three max four hours this time. It took me six hours which is totally unacceptable. I’m sorry to write this review as I was an avid fan of your company, but things have changed.

The classes were informative but I’m unable to receive my certificates. I called to inquire what I can do to gather them and your office was closed for the holiday. Vaned customer service being closed during the busiest time for clients to obtain the very product you sell is unacceptable.

The course was very repetitive, and it literally took three hours longer than if I just gone to an in-person class. I have always used Vaned for CE in Colorado, but I will be looking at other places they are not the same since they have changed to the 360.

Your software doesn’t work well on an iPhone

There were quite a few misspelled words, especially in the quiz and test questions. There were several questions that did not ask a question. Additionally, after the exam they told you where to find you certificate of completion. You should also add that it could take up to 28 hours to receive. The representative on the chat was incredibly rude and had to apologize often about typing the wrong response into our chat because they were intending to communicate with someone else. The response time on the chat with the representative was excruciating. They continued to have to re familiarize themselves with my simple question.

Not really impressed this time. You weren’t shown the correct answers on the quizzes, so you don’t know how you got it wrong without going back and reviewing tons of material. The content kept repeating and there was irrelevant content. I’m assuming it was filler so there would be 4 hours of reading.

The course was long 6 hours, the test way tougher than the Denver board class. Only nice thing was no speaker, so could do it on my time line.