vancassoReviews of vancassotableware.com

Delivery was very quick, and the dinner set is unbelievable. Great quality and colour

I purchased the 10 in dinner place and very pleased with my order. Non of them were damaged like I had read on other reviews. I absolutely love the colors, weight and how durable they are! Thank you!

I ordered a set from Vancasso in October and it arrived quickly. But, three of the items were damaged. Sana from customer service was super nice and understanding. She said they'd send a new set for free in mid-November since they were out of stock. Usually, other companies would tell you to contact them again in November, but not Vancasso! I was so surprised when I got the new set last week. It's perfect! Don't hesitate to order from them. Their customer service is amazing and they'll take care of any issues you have. Thanks!

We've had our 16 piece set for a while now, about half a year. Still super happy with it. It arrived quickly and is still in perfect condition after daily use. Would definitely buy again.

Fantastic service to be honest. I ordered a Playa 24 Piece Glossy Dinnerware on 24/09 (confirmation email at 18:24) and they were delivered today at 15:02 (26/09) They look amazing. Can’t believe how quick they came.

After having read some of the comments on this page, I placed my order for 5 sets (to have spare plates as well), preparing for it to arrive with possibly one or more broken plates. To my happy surprise and relief all arrived in perfect condition.

I recently ordered the Stern 16-Piece Dinnerware Set in Blue, and it arrived within 48 hours. Since I’d owned this set before, I knew it was good quality (and conveniently it was discounted 😉). Unfortunately, one of the bowls arrived broken. I requested a replacement bowl, but they didn’t have any available in blue. They offered a partial refund, but I preferred having a replacement bowl - even if it was a different color. To my surprise and delight, Vancasso sent me a full set of four bowls in a different hue. It’s worth noting that Vancasso’s support response time can be a tad slow, but their team is very friendly and helpful. On a similar note, I had a comparable issue with Wayfair: two plates arrived broken, and I requested replacements. However, those replacements never arrived. After waiting for 9 months, I finally convinced them to issue a refund...

Good quality product. Some plates were damaged on arrival - couriers had caused the damage ehich took some doing considering how well they were packed!!! Vancasso replaced no questions. They have given me excellent service and I will definitely use them again.