VallenteReviews of vallente.com

I brought buy 2 get 2 free, I've tried 2 so far in different rooms,And I must say there not as strong as I thought they would be,I've turned the sticks 3 times a day and get bearly any smell very disappointed 😥

I bought Valentte diffusers after I received an email offering a buy one get one free offer. I followed the link and assumed after selecting two, it would automatically send four. They didn’t, the order only placed for two at the normal price! I contacted them and received an email from Elysia stating she would sort this out and get the other two sent off to me. Would you believe, today Stacey contacts me to say they are refusing to send them as a box wasn’t ticked on the order form. The fact that I had bought them wasn’t proof enough. Shocking company, I certainly will never purchase from them again, shame as I buy a lot of diffusers…. Please be careful… EDIT: Just had Stacey telephone me… they will send out the diffusers I was expecting in the first place. She asked me to be sure to tick the boxes the next time I order. Can’t say I want to if that’s their business practice, it should be a click on the offer and you receive it…🤷🏻‍♂️

Tried these after seeing such good reviews and fell into the trap of giving them ago, what a mistake I made, the orange and mandarin smells awful more like a mouldy fruit smell, portofeno smell is very week indeed and really have to get up close to smell anything and then it snells dusty almost like a stale sweat smell the rest after that I don’t hold much hope for, they boast that it fill the room with scent that lasts for ages, this is false it doesn’t and misleading sales trap, the only one that was okay was the lemongrass and rosemary I’ve got that in the kitchen and even though the scent is pleasant on this one you’ve got to be stood right next to it, to get a mild whiff of the fragrance, these raving review make me feel that they are false reviews or even paid for to hype up their business. GUYS DONT WASTE YOUR MONEY is the warning I’d give out for this company as the scents are below mediocre and certainly don’t live up to the hype - I’ll stick with my RITUALS brand cost more but at least they smell nice and not like a really false cheap headache inducing scent

The diffusers have zero scent. Literally nothing even with your nose in it! I thought maybe it was just me but everyone who has visited my home has confirmed they have no scent! I complained to Vallente and they agreed to replace one of the diffusers (not all), but the replacement also had zero scent

We ordered the valentte order No854702 which arrived with the box ripped open and items missing the delivery driver asked if we were prepared to accept the delivery as there was a box inside we accepted only to find part of the order was missing the driver took photographic evidence before leaving. I’ve attempted to get in touch with the company by telephone and email but they do not answer the phone or reply to my emails. Unless they attempt to contact me with a response they will leave me no alternative than to contact consumer protection agency. Stephen Houlton.

Hi I am still waiting on my refund for the items I did not receive, that were orderd on 24august 2025 , my order number is #8403452

I bought 2 diffusers after reading the rave reviews, i am so disappointed in both, they have no smell at all, unless your nose is within an inch of the bottle. i have one in a small bedroom and assumed it would fill the room with scent, sadly it may as well as had water in it as it gives off no smell whatsoever

The first ones I purchased were fine although didn't smell that much the last two I purchased have no smell whatsoever even though I have two open in a reasonable size area so with not be buying again.