eve
Human contact and communication was…
Human contact and communication was impressive… they responded to email inquiry about delay in order and explained the reason satisfactorily and honestly… they sent a partial order out w/out a shipping charge, which was most appreciated… one suggestion: the packaging in the mailed product to customers is evocative of a Tiffany box… it looks and undoubtedly is expensive -- an unnecessary expense that adds no value, in my opinion… ship the product simply and retain the profits to expand the operation… testing products we consume is of paramount importance.


