Rosa H.
Review
Promptly manner in which text/calls were addressed
Response from Valhalla VitalityFeb 7, 2023
Thank you Rosa, our customer service reps work hard to ensure all questions are answered in a timely manner.

Your wellness, your way. Our all-in-one toolkit puts the power of wellness in your hands. Whether you're looking to improve your health, boost your energy, or find balance, Valhalla Vitality is here to support you on your journey.Now enhanced with cutting-edge AI tools, our platform delivers personalized insights and tailored recommendations to help you make informed decisions about your well-being. Our digital platform supports dedicated provider partners and their practices, bringing years of experience and expert guidance to ensure that every step you take is backed by both innovative technology and trusted human expertise.Explore our resources and take charge of your well-being today with a blend of intelligent innovation and personalized care at Valhalla Vitality.
Valhalla Vitality (valhallavitality.com) has 1,331 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Rosa H.
Promptly manner in which text/calls were addressed
Response from Valhalla VitalityFeb 7, 2023
Thank you Rosa, our customer service reps work hard to ensure all questions are answered in a timely manner.
Teresa S.
Great customer service
Response from Valhalla VitalityFeb 7, 2023
Thank you Teresa!
Brenda L.
I had a great experience. The response time was phenomenal. I would and did recommend to my friends
Response from Valhalla VitalityFeb 7, 2023
Brenda, thank you for supporting our business and recommending your friends. As a reminder, we give a discount code for referrals! All you have to do is make sure your friends mention your name to one of our customer service reps when they make their purchase and reach out to our team for a code.
AK
Great experience from start to finish!!! Highly recommend.
Response from Valhalla VitalityFeb 7, 2023
So glad to hear you are satisfied with our services, thank you for doing business with us!
Patricia M.
Everyone was extremely professional and very informative. I’m glad i switched companies. Thank you!
Response from Valhalla VitalityFeb 7, 2023
We are glad you switched too! Thank you for choosing Valhalla Vitality :)
Rolex B.
Contact this company, was told I needed to pay a consultation fee of $100. I kept following up with the company asking when I should expect my consultation. After 2 days of not scheduling a consultation I asked for a refund. I receive a text message stating that if I want to receive a refund I will be charged $15 processing/handling fee will be deducted. processing and handling of what exactly? I never received a date for the consultation I paid for. Then some guy calls me trying to intimidate me over the phone. I hung up will deal with my credit card company to resolve.
Response from Valhalla VitalityFeb 2, 2023
I’m sorry that you were told there would be a $15 fee. While this would have been the case on our old payment system, which charged us for refunds, and we disclosed in the payment contract; it is no longer the case now on the new system. Please know that you will receive the full refund. We have been actively hiring trying to keep up with the new clients! We will be better next time! Thank you for taking the time to leave an honest review!
AA C.
Very fast and very professional. The process was confusing and the website wasnt a 10 (maybe a 6 or a 7) but they are a great company and they really do back their products up and are amazing and kind.
Response from Valhalla VitalityJan 31, 2023
Thank you for your kind words! We are working on making our onboarding process as easy as possible for our clients, your feedback is greatly appreciated!
Justin C.
Oh boy where to begin here. Well first thing is everything takes AT LEAST 10 business days to get to you, i started the trt program in december, apparently after being told that i could get whatever i wanted essentially now the script that i was originally prescribed to isnt even available to me anymore. The prices were already literally more than double that of any other clinic around and they raised them even more so. They lie through their teeth to try and get you not to get a refund and to try and rob you for every dollar they can without giving a crap about you and your health whatsoever. If you tell any other doctor your aromatizing early they send you for blood work right away to determine whats wrong not charge you more money and tell you to go screw yourself if you dont have the money to pay for it. They take your money and then play around with you for weeks, it was only 2 months that i was with them and literally nothing went smooth or as planned. I had waited almost 3 weeks for my refill on my anavar and had i never said anything they would have let it run out and then they lied and one person told me they put it in the day i sent in my money like its supposed to be and them the other person told me 2 weeks after paying that they had just ordered my stuff that day when i had texted them flipping out. You will notice this a lot if you do business with them “your script was sent in last week it should be in any day” to “oh yea we had some trouble we just got it sent in” u will get different lies from different people. They lost their trt license apparently who even knows if they can actually prescribe it anymore it doesnt look like it but they were willing to take my money again and make me wait forever to find out thats for sure. Do yourself a favor and read all the one star reviews and see what we all have in common here, this company is illegitimate and is bound to be shut down any day and them ull be left hanging out to try like i am
Response from Valhalla VitalityJan 31, 2023
Hi Justin, thank you for your review! We are constantly improving our customer service and your feedback has been very helpful.