Marshall M.
Great Customer Service
Customer service was incredibly kind and helpful. They helped me get a promotional offer that happened after I had received my order. They were very kind, quick to respond, and left me feeling very satisfied.
Valerion is listed under Audio & Visual.
Valerion (valerion.com) has 134 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Marshall M.
Customer service was incredibly kind and helpful. They helped me get a promotional offer that happened after I had received my order. They were very kind, quick to respond, and left me feeling very satisfied.
Choukri
j'ai acheter le Valerion visionmaster Pro 2 il ya quelque moi et j'en suis extrêmement content. Avoir cette expérience cinéma à la maison est vraiment extraordinaire je ne regrette pas cette achat c'est un super produit. Le service clientèle et au top toujours une réponse rapide à mes différentes question. bravo à cette nouvelle entreprise.
Julian S.
I decided to upgrade from a very nice but now slightly dated Xgimi projector. Having read the reviews and seeing that it was on offer, I went for the Valerion Plus 2. It really is a step-up in terms of picture quality and I'm so pleased with it. Delivery was pretty quick and it arrived in less than a week (I'd emailed Valerion customer services for an update and Ray replied promptly, only to find that it was waiting for me when I got home from work so great customer service). Exceptionally well packaged and it's great taking the bits from the box. I also really like that there isn't a separate power brick - the plug is slightly larger and does away with a separate box. It's ceiling mounted and I'd checked Projector Central for the throw distance to my 100" screen - the only thing I didn't clock was that the lens isn't centred (duh!) so I had to move it over a bit. Otherwise the range of settings is phenomenal and menus easy to get into. I use an Nvidia Shield and an Onkyo amp but really I don't actually need a separate source anymore as I can Bluetooth audio from the Plus 2 to the amp. The only feedback for Valerion is that the door for the inputs is a bit redundant as it has to be open all the time for the power supply and any HDMI feeds. Also for ceiling mounts, how about a "Valerion" badge you can rotate 180 degrees? Otherwise I'm so pleased with the projector and can highly recommend it!
John
I came across Valerion by accident in September 2024 and their Kickstarter campaign. As most people, initially I was very skeptical, after all new projector startups pop up very often on crowd funding platforms. After doing my research, I was more confident that this might be the actual DLP Projectors breakthrough we were waiting for. I went ahead and bought 2 projectors on Kickstarter campaign at a significant discount. Delivery was a bit delayed, but the wait was totally worth. As soon I received the first projector, all doubts were instantly eliminated. Valerion is indeed the market disruptor with premium quality products and ground breaking propriety EBL technology. I was amazed that Android TV is working flawlessly on Valerion projectors, with no sign of lag. Black levels are outstanding for the price and no projector I have owned before from other brands comes even close to the Valerion experience in general. After receiving my second projector, it didn't take long to order the highest end model (Max) as well. All I have to say is thank you Valerion for putting so much work and effort into these products and making premium projectors accessible to the masses for a reasonable price.
KJ
Outstanding Customer Service - Bob was very helpful in explaining about the product and felt the sense of caring for their customers.
Michael & W.
Bought the Visionmaster pro2 on the official Valerion eBay page. Projector arrive in a couple of days. Unboxing the projector is a joyous experience and setting up is a breeze. I had a problem connecting to my wi-fi during the initial set up but reached out to valerion customer support and Allen answered almost instantly and guided me through the set up and simple fix of the problem . Picture quality on the Visionmaster is absolutely stunning . We put on avatar to see just how amazing it is and it blew me away . Im so happy with my purchase and grateful for the support from Allen in customer support in getting me all set up . Top marks all around .
customer
They have been incredibly patient with me. Through my ignorance they provided valuable information, guidance, and superb customer support. I would recommend them solely based off how they treat their customers. Their projector is beyond perfect. Its the best thing the wife and I ever used.
Tai
Valerion has made an excellent product with the VisionMaster Pro2 projector. I upgraded from a 65" OLED to the Pro2 with their 100% ALR (fresnel) screen, and I while I still have the OLED TV, I have only used it once since receiving the Pro2, 5 months ago. I have on a few occasions had to contact them for support, and they have always been super friendly and helpful and resolved all of my issues to my satisfaction and within a reasonable timeframe. Highly recommended!