Mary M.
Looks great! Clasp of eternity bracelet needs work
I purchased the trio bracelet set. The clasping of the eternity link bracelet IS NOT great. I’ve lost both bracelets (silver and gold) while wearing them only once because of this. So disappointing because I loved the look of all three pieces together. Other than that, my clovers and nail bracelets are nice.
Response from Valerie MasonJun 25, 2026
Hi Mary, Thank you for sharing your feedback. We're delighted to hear that you enjoyed the look of the bracelet set and that you were pleased with the clover and nail bracelets. However, we're very sorry to hear about your experience with the eternity link bracelet clasp. We understand how disappointing it must have been to lose both bracelets after wearing them only once, especially when they were your favorite pieces to wear together. Please contact me directly at [email protected] with your order details. We'd like the opportunity to review your case and provide an appropriate resolution. Customer feedback is also invaluable in helping us identify areas for product improvement, and we appreciate you bringing this to our attention. Thank you again for your feedback, and we hope to have the opportunity to assist you further. Kind regards, Alvin Manager, Valerie Mason