valalto.comReviews of valalto.com

We bought two one way tickets for JFK to Nairobi for $1783 per person for a preminum class. On checking with the airline KQ we were told that there is no such class in the aircraft seat configuration. The airline told me that the records they had indicated that we paid for regular economy of $651per person including taxes and fees and bought seats with more leg room for $150 per person. So the total was $801 per person leaving a balance of $983 per person. I called them and told me that that amount is for US and Kenya governments taxes. The owner was very orrogant Mr. Eugene Khody and told us we agreed tobay the amount and did not want to note that we paid for an upper class. It is too late to cancel the flight but they have illegally took $1960 from amount equivalent to two one way tickets to Kenya. THESE PEOPLE ARE CROOKS SOME LEGAL ACTION SHOULD BE TAKEN AGAINST THEM.

I bought a ticket through this company, which told me the price was $85, but they took $385 from the card, I called to solve the problem, they refused to return the money, and the manager who spoke on the phone sold me the ticket for $85 and $300 $ took for him, I don't recommend this company because they tell you a price but charge double as much from the card

Not being able to connect with Austrian Airlines to change my travel dates, I was lucky to get in touch with Jeff at Valalto. With his patience and attentiveness I got a fair deal amidst the uncertainty of the Omicron surge. Good experiences is what brings customers back and I am relieved to rely on Jeff's assistance for future trips.

Travel has always been synonymous with adventure. In this currently uncertain world and with the internet as the entre for many of us into the travel world, I am grateful to have found Jeff Holding with Valalto. Looking to check a reservation, a connection to Jeff with Valalto appeared. Jeff immediately knew what I needed. Jeff set me on a path that made my trip a certain adventure. Without his knowledge and his generosity of spirit, I would have been stranded. A traveler cannot go wrong with Jeff at Valalto, he will anticipate your every need.

Sasha is awesome! He provided a wonderful customer experience for me, with his patience, attentiveness and quick turnaround time. He was able to book my ticket in no time and with the best deal! Great customer service is what really brings you back. I can’t wait to book all my flights with Sasha in the future.

Great service, got the best deal on a flight. Amazing customer service, I highly recommend this company!

I booked a flight, had a great experience working with Alex. All my needs were met and he was very pleasant!! Would definitely recommend and will use again! Can’t wait to tell my friends!

My flight got cancelled by United and I needed a good replacement. Spoke to Paul and he made it super easy for me.