Yiming Q.
My lamp was unfortunately damaged in…
My lamp was unfortunately damaged in shipping, but the customer service was great. They quickly offered to replace the broken piece. After I told them I wanted to return, they quickly refunded me!

Vakkerlight — Handcrafted Lighting AtelierCrafted in solid brass, alabaster, and travertine — trusted by 100,000+ homes worldwide.Vakkerlight is a modern lighting destination offering curated collections of pendant lights, chandeliers, wall sconces, floor lamps, and outdoor fixtures for residential and commercial spaces. From hand-carved alabaster stone lamps to statement brass chandeliers and weather-resistant outdoor lighting, our range spans classic elegance to clean modern simplicity.We believe lighting is more than illumination — it's the architecture of atmosphere. Every fixture in our collection is selected for its ability to transform a room, blending artisan craftsmanship with contemporary design sensibility. Materials are chosen not for the season, but for the decade. Joints are hand-soldered. Finishes are plated to hold up under sun and steam.What you can count on· One-year warranty on every fixture — manufacturing defects covered, no questions· Complimentary standard shipping across the United States· UL certified across the range — every fixture meets US electrical safety code, with damp-rated documentation where the room calls for it· Custom wooden crates for oversized fixtures — form-fit foam, felt linings, survives forklift handling· Insured end-to-end — general liability coverage from our atelier to your final delivery· California-based care team — a real specialist replies within 24 hours, with full authority to refund, replace, or repairFor designers, architects, and hospitality projects, we offer trade pricing, a dedicated project specialist, complimentary 3D visualisation, and custom finishes & sizing on most fixtures — often without surcharge.Where to find usShop Our CatalogueTrade Account — Designers & HoteliersContact Care Team →
Vakkerlight (vakkerlight.com) has 798 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Yiming Q.
My lamp was unfortunately damaged in shipping, but the customer service was great. They quickly offered to replace the broken piece. After I told them I wanted to return, they quickly refunded me!
Presha S.
Great customer service. I got an email back, solving my issue, within an hour.
Lauren H.
I am quite happy with the lamp I bought, I initially tired to order this from another retailer and it was completely different from the advertised product so I’m very glad to have found a better version! I may order another. I didn’t like the colour but it was quite true to the listing. I bought it knowing I could repaint if I wanted. The main element for me is that the glass shade is a nice organic shape with a rounded edge. I am thinking of buying another. Order took a long time but global shipping is strained at the moment. Communication was good and my lamp eventually arrived but if you are in Aus don’t expect it to be quick!
Paul T.
The lamps are a beautiful addition to our home. I will suggest that the fasteners that hold the cord in place are too weak to hold it properly but this can be remedied with a rubber O ring grommet. But not so inconvenient that it wouldn't get 5 stars simply for the aesthetic value the lamps provide.
Yanet G.
Shipping was a little slow, but the lamp is great. It was well packaged, and I was able to put it together after watching the instructional videos. Love the squiggle and the pleated lampshade.
Omar G.
Good lamp , some assembly required. Good customer service .
Marina R.
I bought this beautiful light which unfortunately took two months to arrive, as was described on the website. Unfortunately it broke in transit. The company was extremely nice to provide me with a full refund immediately after my request was submitted, and didn't force me to ship back this big box. I'm said that the light is broken but at least I know that their customer service is wonderful and I would certainly buy from them again.
Megan K.
I was skeptical when ordering.. but the chandelier showed up and it’s perfect. It looks just as I hoped it would. I had contacted them several times to track the shipment (it was stuck in the LA port) and they responded quickly every time with helpful answers. Hoping to order more lighting from them!