Alison
Positive experience
I decided to leave a review because I had a great experience with this store despite initial hesitation. The lights I found on here are a match to lights that cost 1,300, and they were on this site for $300 so naturally I was worried they wouldn't. The customer service (Miya) was exceptional the entire time. Super friendly, and very quick to respond to my many many questions before buying and sent me photos of the actual lights I'd be receiving before shipment. The lights took maybe a month to get here from China, which was expected. I'd definitely buy from them again!
Response from VakkerlightJul 6, 2026
Hi Alison, Thank you so much for taking the time to share your wonderful experience! Reading your review brought a massive smile to our entire team's faces today. We completely understand the initial hesitation when you see designer lighting that usually retails for $1,300 listed on our site for $300. That is precisely why we love doing what we do—by handling our manufacturing and shipping directly from our factory floor to your home, we can cut out middleman markups and deliver luxury aesthetics at a fraction of the cost. We were absolutely thrilled to read your kind words! We know how important peace of mind is, which is why we always try to provide real pre-shipment photos so our clients know exactly what high-quality craftsmanship is heading their way. Thank you for your patience with our 1-month international transit time; knowing that the final result was worth the wait means everything to us. It was an absolute pleasure assisting you, and we cannot wait to help light up your next project. Welcome to the Vakkerlight family! Warmest regards, Miya The Vakkerlight Management Team