VacationRoostReviews of vacationroost.com

Booking was easy and I can't speak to the property yet so not much to rate yet. Hitch is that I was gleefully informed about a travel insurance policy that I'd never sign up for knowingly. It was taken right off without hassle, but I had to call customer service to have it removed and refunded.

This condo was large and had plenty of space. The outlets did not work on most of our electronics, curling irons ect. The outlets were too large and would not keep the appliances plugged in which I thought was dangerous as well as inconvenient. This was not a true ski in and ski out. You had to take a shuttle or walk to the gondola which was not pleasant especially with children. You can ski home down the 4 o'clock run. It did have a pool table which was great for the entire family.

The rental property was in excellent condition and a perfect fit for us. We ordered our ski equipment and lift tickets as well. Everything worked like clock work and came off without a hitch. Will utilize again for our next trip.

I don't plan to use this site again to book a vacation, nor will I recommend it. It wasn't terrible, but it wasn't great either.

I was easily able to search and purchase the property I wanted.

We called to book a room at Copper Mountain through VacationRoost, the room we saw online was not available so they suggested a "comparable" room "just outside" the resort. Clearly their definition of "just outside" the resort and our definition are VERY VERY VERY different! Turns out it wasn't even in the same CITY!!! We called to see if we could get a different room on the resort like we had originally requested but it was going to cost us over double the original rate. We told them to cancel our reservation with them. I want to backtrack a little bit, leading up until our arrival, we thought we were dealing with Copper Mountain. I cannot believe a reputable company like CM would ever allow a scam like this to use their letter head and their name to book rooms on CM property. Imagine our shock when we showed up at CM and there was no reservation waiting for us. When talking to the agent to try and sort out the situation he blamed us up and down. The situation was never resolved (they tried contacting us the day before we left, but that was WAAAAAYYYYY too late), they STILL have our money and our entire vacation was spent room-hopping. We were there for a race and VacationRoost made it impossible to get the practice runs in we needed. Vacation Roost is a SCAM, they are LAIRS and they are THIEVES!

I was planning a ski trip to Alta, but being a newbie skiier I had no idea how to even start planning my trip. I called VacationRoost and the Destination Expert I spoke to was unbelievably helpful and walked me through the whole process: from ski rentals, to directions to the lodge and even tips as to which runs would best be suited to my skill level. Working with VacationRoost has been hands-down the best vacation planning experience I have ever had and I definitely plan on booking with them again soon!

I have worked with many online travel agencies over the years to plan the perfect vacation for my family. One aspect that stands out to me about VacationRoost is the in-depth knowledge of destinations in ski town they offer free of charge to help me finalize my vacation. In specific, my husband and I went to Telluride CO this last summer and I had many logistical questions about the resort, activities, village access and town. VacationRoost was quick and professional about answering even the highest level of questions to assure we would have a perfect vacation! I would recommend VacationRoost to all my friends and family who are planning a vacation to the Utah or Colorado area.