Olive
Lovely experience
Lovely experience. Its our second stay there and it was also memorable.
Vacatia is the resort marketplace for vacationing families and friends. Our mission is to make family vacations better and to help family resorts thrive. We make it easy for guests to find and instantly book their perfect resort residence, combining the space of a home and the services of a hotel. Vacatia provides real-time rental listings, large photos, floor plans, and detailed resort information, supported by Vacatia Guest Care and multiple flexible payment options. We work with 600+ select professionally managed resorts and resort residence owners at leading hospitality, vacation ownership (timeshare), and premier independent resorts. Vacatia also partners with select brands to operate vacation ownership marketplaces. Vacatia is a member of the Family Travel Association and the American Resort Development Association (ARDA), which named Vacatia the winner of the "ACE Innovator Award: Industry Partner" category of the 2017 ARDA Awards. Vacatia is venture-backed company founded in 2013, and is headquartered in San Francisco Bay Area, CA.
Vacatia (vacatia.com) has 306 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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306 approved reviews, newest moderated first
Olive
Lovely experience. Its our second stay there and it was also memorable.
Cassandra M.
I am so thankful for Lauren Rodriquez, Vacatia Guest Care. She has offered exceptional customer service and I am so grateful for her attention to detail. There was a mix-up with my reservation (on the part of the condo) and she went the extra mile to get the problem corrected. Her commitment to addressing our needs will make our 20th Anniversary a week to remember. Thank you.
Ellistine S.
We had a wonderful time. The unit was very space. My only problem the resort is so large the distance to the pool needs to have some type of shuttle service. we are returing for New Years. We visit Florida each year and we have found our perfect resort.
John
Found Vacatia thought Trivago. Very pleased with the facility recommended as well as location and price.
Niki
I am very pleased with the experience I had with Vacatia. Their agents were a delight to work with and were so helpful throughout the process. Everything at the resort was as advertised. Very nice and clean. We really enjoyed our stay.
Melissa A.
Westgate villas was awesome loved the hottub and the waterpark was exactly what ee were looking for. Very comfy. Only problem was a broken drawer was on counter from the time we cchecked in till we checked out, and we were talked into 60 minute timeshare that nearly took up our only day there. Mt advice to anyone would be not to do that unless your there at least 3 nights! we We always book through vacatia who never fails us! thank you so much i have skmeone i am sending to you do i get any perks for tederring someone? Let me know. Thanks again for a wounderful minivaca!
Kimberly H.
I would of gave it 5 stars if the communication was a little better. I think they need to send you a email when it comes closer to your vacation. I had to call to make sure everything was still ok. When you go online & login...it shows nothing & you start to get scared. When I called they said the online only shows for members that rent out their property. They said that they don't have it where customer can actually see their rental agreement. They need to fix that.
Kay M.
Everything was clean and comfortable. The beach chairs were out everyday early, the staff was very friendly and helpful and the pool was great.