Sarah D.
Loved usrealty.com - saved a ton!
My husband and I just closed on our home in Lago Vista, TX today! I am so happy! When we decided to sell our home, we interviewed a couple of realtors but were amazed at how much the commission fees would be. I was also underwhelmed at the price point that the realtors I interviewed wanted to sell my home at. We spent so much of our own money and time into fixing up the place, I didn't want to give 6% away in commissions between seller and buyer realtors ($24,000!). My husband found usrealty.com and I couldn't believe the price. For under $500, we got a listing on MLS, a For Sale Sign and a broker! I thought it had to be a scam but figured I try it for only $500. The process for listing our home on MLS was pretty easy. Some forms were difficult to find, but the customer support email helped (although sometimes they were slow to respond and the phone wait time was some times very long with no answer after being on hold forever). The phone wait time could definitely use improvement (it says wait time is 1 minute, but it never is - sometimes I waited for an hour and hung up). We paid about $300 for professional photos, listed them with our profile and then once we listed our home, it ended up on all the sites - Redfin, Zillow, etc. I created my own flyers and scheduled all of the walk-throughs (I loved that there wasn't a middle man to schedule). We received a couple of offers and then the broker from usrealty.com, Penny Willhite, helped from there to review the contract and assist from there. There were times I was absolutely difficult to work with and Penny was 100% kind, patient, professional and helpful during this stressful process. She's a gem and they're lucky to have her. The process was great as was the incredible price. The only thing I think can think of that could use improvement would be that the broker call the seller to introduce themselves and the process to set expectations. Up until the moment I had the offer, I thought I was representing myself. I didn't realize a realtor from usrealty.com would be involved. I was surprised at first, but eventually warmed up to it and Penny helped me a lot. Huge thanks to Penny & usrealty.com. I'm so relieved the sale is over with!
Response from USREALTY.com, LLPJul 21, 2020
Sarah, Thank you for the five star rating! Please complete our seller survey, so we can make the experience even better, here: https://goo.gl/forms/kdMPi93A6n2UpR072



