US Patriot TacticalReviews of uspatriottactical.com

Horrible order something paid for product it has been three weeks. I emailed with no response I have called no response I can not even cancel my order or return it because it has not shipped yet after three weeks.

This is literally the worst place to buy your uniforms. You have to a few weeks to get your order even if you pay for overnight shipping. This is so unbelievable, unprofessional, and lack of customer courtesy.

Bait and switch company. I ordered a barrel which was in stock at the time of purchase. One day later I get email telling me it's out of stock and if I would like to switch and order a different barrel which they specifically chose for me. No I want what I but for what the heck? At least I got I money back and not store credit.

WOW. Should have read the reviews from others. So I actually spoke with a live person today, 03/22/21. I inquired about the status of my order, and to NO SUPRISE the order is now on backorder even though my order status states in processing. The CSR told me that the company has a NO ETA status for the items I ordered 2 of 3 items. She further stated the vendor previously was a 6 month backlog on merchandise. She did also state that they have moved warehousing, so I now have 3 different reasons they are unable to process my order, also still blaming covid-19. I asked her to just cancel the order which she stated that it would be 3-5 days for a refund. Being a previous store manager AND a current network admin they are so many ways for these issues to be fixed. Either way, don't buy, RUNNNNNN. Spend your money elsewhere.

Ordered in November. No updates. Waited patiently. Called multiple times. Left on hold longer than 20 minutes per shot. Emailed through contact us feature. No response. Logged into website. No option to cancel order. Forgot about it for the time being. March rolls around...yes, 5 months later and I get a ship notification. Call customer service. Wait on hold at length again. Get through finally. Agent tells me she can't stop the shipment (even though only a label had been created at this point). She tells me to receive and return the shipment. She had not listened to me as I had instructed that I moved and was no longer in that zip code. I told her I was calling my credit card company to place a cancellation on the charge. She said no need to do that and finally offered to contact UPS and have the product "returned." Horrible, horrible experience. No checking in. No updates. No communication. No way to get ahold of someone in a reasonable amount of time. Never again. And I am not someone to leave bad reviews. Don't do it people.

Late order, bad customer service. Was told when I ordered an item it would be back in stock Feb 1. Now over 2 months later, I am told it will be back in stock Apr 1. All emails and voicemails went unreturned.

Don't buy from them. I ordered boots a month ago from them and they still haven't shipped. They are not returning any of my emails or DM's on Instagram. This is so frustrating as I need my boots ASAP before ABU's are out of regulation. What an inconvenience and a giant scam!!

Basically I had waited for my order more than two months and order status was still on processing. I had request to customer service if they can change my delivery address. Then what they did was they cancelled my whole orders without my concern which really pissed me off. It was worst customer service from such big name company. Really disappointed.