US Patriot TacticalReviews of uspatriottactical.com

Not even a 1 star it should be -1000000. They shipped the wrong size boots! I ordered a size 6 and they shipped me a size 11!!!! Horrible how they cant tell the difference by the size! Waste my time waiting and money. Now i have to go out of my way to ship these boots back. F U US PATRIOT TACTICAL!

Ordered two full sets on uniforms on March 29th 2025, received the pants that were in stock. E6 rank was out of stock. June 3rd 2025 still have not received my tops. Over two months for being out of stock on a rank patch is ridiculous. Customer service offers no solutions, just it will be there when it gets there conversation. Terrible planning and customer service. With stores all over the nation you think they could get this issue ironed out much faster.

I ordered 2 pairs of pants from this US Patriot site. They sent one that was correctly in stock according to their site. The other pair went into a back-order status, assuming they never had it in stock at all. I called to get a refund, but instead they shipped the wrong pair of pants and now I have to wait to get the pants, in order to get me money refunded. Customer service is terrible also not having accurate information listed on their US PATRIOT WEBSITE. Never order from US Patriot website very unprofessional process to get refund from their mistake.

Ordered 2 shotgun shell holders, one green, one black. The shipped the first one ok but after a couple week my order was still in process on the other. They said it would ship by the end of the month. End of the month came and went no order or updates. About a week later my order was canceled. There were other issues but the short of it is I won't ever buy from them again.

Never ever again will I purchase anything from this company. They lied about receiving an item I returned for a week. When presented with proof that the item was returned they then changed their story about how long it was taking to “process” when I asked for a refund instead they said they were unable to because the “exchange process had been started” nothing but lies.

I bought a pair of boots in store. The receipt has a 30 Day Comfort Guarantee on it that states you can return or exchange shoes or boots if you're not completely satisfied. I attempted to do this within 3 weeks of purchase. The boots are not in bad shape at all, you can't even tell they're worn. The associate wouldn't honor the 30 day guarantee. How do I know if the boots are comfortable if I don't wear them?? Make it make sense. He said "well we have to go by the 90 day policy of unworn items."

I purchased a pair of shoes for my wife. They were shipped out immediately. Upon receipt, they did not fit so they were returned. The return was received by them and a credit ticket was issued on June 12, 2024. As I did not get a credit on my credit card, I called on July 1, 2024, and they said they would investigate. On July 2, I get an email showing a credit slip for some other person and a note that it can take 2-10 days for the credit to come from my credit card. I contacted Amex after receipt of the email to dispute the charge.

Almost 3 months still no uniform or items that I bought for almost $500 for my military uniform this is a disgrace to our country and to our veterans do not spend money with this company they block my emails when I try to ask about where my stuff is very terrible communication and they just take your money and put everything on back order and you can't get anything back I've asked for refunds I can't get nothing I work hard to fit in my country and I work hard making my money and to have them just rip me off as a disgrace stay away run run run from this companyp0rn