Basically a scam with extra steps. Not a real supply company, no functional warehouse or shipping capabilities. Drop shipping company ran by incompetent boomers who can't even keep their own website updated. Im guessing their means of ordering from real companies is strained as they basically don't have anything "in stock" for the last few months. Run by scum who will fold the company in a year or two and continue the same practices under a new name. Buy from Amazon or shop local, atleast you'll actually get the product.
ES
Eric S.
Slowest Ever to Ship Items
I Purchased Some Items from US Patriot Tactical on 12/4/20, it is the 28th and there is still no sign of them ever shipping my order. I tried Calling them about a half dozen times to only get an automated response. I will keep waiting I guess. I can always get my Credit Card Company involved if it goes there. Last time I will ever buy anything from this company.
CU
Customer
Shop somehwere else
Ordered an item back in September (now December). It never arrived. Multiple emails went unanswered. Trying to get money back through Paypal. Shop somewhere else
PS
Paul S.
STAY AWAY!!!
Placed an order on 12/4 for an item they said was in stock. A week later sent email asking about order status. Got a canned response telling me they are busy. A week later did the same...got the same canned response. 12/22, and still waiting. Tried calling multiple times....it just rings. No VM. Looked them up on BBB. Hundreds of complaints about orders NOT being filled. They claim to be veterans. No honorable veteran acts this way.
CI
Christopher I.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY - Worst company I’ve ever dealt with online.
1 Dec 20 - Tried to cancel my order the day I made it to add another item to the package to save on shipping two separate parcels to the UK. Customer service is automated and said they’d get back to me.
7 Dec 20 - sent a further two emails and received the same BS response. My item has not been shipped but they took the $70 out of my account on the 1 Dec. I don’t expect to ever receive my product. Wish I’d read Trustpilot before I pressed ‘buy’. They have awful reviews.
Their method seems to be: promote ‘desirable’ stock they do not have on the shelves; take your money; never get back to you.
If they bother to get back to me, I may consider adjusting the review to just ‘poor customer service’. Again, I am am not hopeful.
Disgusting.
SG
Stephen G.
Where are they!
Ordered boots on 10/28/2020. They told me they shipped on 11/10/2020. So far so good. Well 12/10/2020 still not received, I enquire the status I get the typical canned Covid message. I call again on 12/15/2020 and am told not to expect them till 1/5/2021. Canceled order. 90 days c’mon! Do. Not use this company people. You could make it faster yourself!
BR
Brandon
I’ll never order from Uspatriottactical.com again
Ordered items that uspatriottactical said was “in stock”, a week later I’m told these items ARE NOT in stock, and item would ship over 3 MONTHS from now. This is my 3rd and final terrible experience with this company. They are fully aware the items are not in stock, but lie and apologize after your card has been charged. Save your money and time and go to a company that doesn’t falsely advertise items that are in stock.
JW
Jake W.
Without sounding redundant
Without sounding redundant, I also ordered a pair of Crye pants from the company because they gave me "free" shipping and was actually one of the only websites "in stock" (Now i know why)
I now learned that Patriot Tactical don't actually have the pants in stock, and its going to be time frame of "who knows when" according to Customer Service representative. The Customer Service representative literally told me "our website is out of date and has been for awhile, no way to tell if anything we have listed online, is actually in stock".
Seriously? I intend on filing a complaint with BBB, and considering legal actions against them. This is fraud, and should not be allowed to continue.
Furthermore, I work with a sales/distribution company, servicing 3 Millions Plus customers a month, don't tell me that the reason you're sucking is because of Covid. Buy an Apple, Nike or high revenue earning company's product and guess what, its listed, shipped and delivered accurately. Its called...Good Business. I know...shocker
I wouldn't personally recommend buying from this retailer.
If Patriot Tactical is observing this post, feel free to make amends ASAP, otherwise. veterans like myself, as well as the public will continue posting this accurate information about your company the more it continues to happen.