US Parts CenterReviews of uspartscenter.com

After over 2 weeks of not hearing anything from them, I called and asked where my product was. He said he would look into it and call back later that day. Then, 2 days later, after not hearing ANYTHING from them, I called all day and got no answer. I emailed and nothing. I called my credit card company and told them the charge was fraud and couldn't get an answer from US Parts. They credited my account and I emailed US Parts again to tell them, if they were legit, to cancel my order and refund the money. About a week later I received a ship notice. This company is horrible.

I called many places, most said it's to old to find. Yet he found in one minute thus the 5 stars....

The staff is very helpful but the shipping option stinks. I ordered the product a week ago and they the UPS gave the package to the USPS and I’m looking at 1 to 3 more days before I get the product.

I really don’t think it is right that I had to pay 68 dollars to send back a brand new corner unit they I could not use. I emailed you about this m no one got back to me. I don’t think that is fair

The usparts expert was so helpful and got me exactly the part I needed! This was a great experience with good results.

Delivered as promised, just have to do the installation. Do not see any issues at this time. should be a piece of cake.

Took a bit to get here. But did the job. Thanks. Will definitely refer to my family and friends

The pump/motor fit perfect and runs like a new spa. The chat box was very slow and not much help so from original contact until installation I was nervous about size but it worked out terrific.