usmed.comReviews of usmed.com

Always delivering product after I run out. Type 1 diabetic that needs close monitoring of my blood sugar but if you have nothing to monitor with, it creates problems. Gave them a call about my situation and the answer was "Deal with It"

Delayed shipments. Rude employees. Put on hold. Says order was shipped and Lied. Called three times in a week, and was told Lies by 3 different employees. 0

waiting three weeks so far to receive sensors. told new order shipped 4/20/2026, never shipped. excuse after excuse. told i would receive a sensor with overnight delivery, never got it. old sensor expired 3 weeks ago.

This is a horrible company. When I contacted them the rep said, all supplies would be covered by medicare. They were not! When I received the bill, the prices charged were double what I could purchase them for at everyday sources such as Amazon.

I was told that my two insurance companies would pay U.S. Med charges for a Libre3 monitor, but as with almost everything else the company has told me, it is a lie. I got a bill for almost $400 with no explanation of what my insurance paid or did not pay. I have been promised shipment of the Libre3 supplies, even told the monitors would be overnighted. Always, the explanations are lies. This company cannot be trusted.

This company’s service is the WORSE I have ever dealt with. I wouldn’t even give them 1 star. Every single time I have to call they give me a different story. Every single refill is a nightmare. I would love to hear back from someone in charge of that horrific organization.

This company is the pits. I ordered insulin needles for me to use. When it came time to fill my prescription I found out that I could get a better price somewhere else. So I told the pharmacist that I wouldn't be needing them no more. For the next month I received 35 phone calls asking to refill my prescription. I told the pharmacy that I didn't want it and I also sent six text messages to them and they still continue to call me. Please do not use this company.

Heed the reviews! I don't understand why this business is used by the insurance companies. They are trained to lie and tell you what you want to hear. The "being shipped overnight" statement has been said to me often. Never happens. After believing that my sensor and transmitter were on order, I discovered that I needed a new prescription. How did I find out? I happened to look at the website and saw the notice. I only go to their site to reorder so it is pure luck that I did. My doctor faxed the new script in TWICE. But they supposedly never got them. So, I have been without CGA items for 4 days and won't get them for 5 more days. Great for a diabetic. Every time I have to deal with this company I cringe. How does this company stay in business. Do they not read the reviews?