Curt B.
Communication horrendous
Communication horrendous. I have been a customer of US MED for three years. They still do not have a record of my membership and participation in their purchase mail delivery program. I have called customer service and no less than five occasions to make sure my identification information and database was updated and they said it was fine. whenever I called in a return call, they have no idea who I am and give me a runaround. Customer Service needs more efficient system, especially when paying customers cannot be identified even after three or four years of membership.