US LivingsReviews of uslivings.com

Response from US LivingsOct 30, 2016

Dear Katia, Our records indicate that you placed an order with us on 10-7-16 but never confirmed for delivery. The last time we contacted you, on 10-7-16, we spoke with a gentleman and he told us that he needs to speak to his wife before confirming and he would call us back. We have not heard back from anyone on this order. We did leave 2 voice messages on 10-8-16 and 10-15-16. Your order number is 2581 and it is currently on a pending status. You may have changed your mind from Yes Furniture and gone to another store to buy your items. Yes Furniture does send auto feed back to all the customers who order with us. In this case, your order was not filter out as not delivered. We do apologies for the auto send feedback. Please do contact us at 702-359-0577 if you have any questions. We would love to hear from you. A copy of this message will be emailed to you as well. Thank you, Yes Furniture Team

Response from US LivingsOct 30, 2016

Hi Mamit, Sorry for the delay of not getting your funds back on time. We notice that depending on the bank, sometimes it take a few days to get your refund. If our accounting department delayed the process, we do apologies and we like to offer you a free Table lamp on your next purchase. Please ask for Monique and she be glad to help you. A copy of this email will be emailed to you as well. Thank you, Yes Furniture Team

Response from US LivingsOct 30, 2016

Hi Pia, Sorry to have change the method of payment on you the last minute. We will have some one follow up with you about the dining set and we will make sure it works properly and sturdy for you. Thank you, Yes Furniture Team

Response from US LivingsOct 30, 2016

Dear customer, We are sorry about the delay on your order. Many times delays are caused from our Vendors when their shipment gets delayed at the port. In any case, we are always trying our best to improve our relationship with our Vendors for a better and a quicker response. We could not find your order as there was no name with this review. Please contact our office at 818-206-2227 with your info as we like to offer you a discount on your next order. Thank you, Yes Furniture Team

Response from US LivingsOct 30, 2016

Hi Oscar, Thank you for informing us of your issues. One of our representative will contact you on Monday to send you the missing knob and to speak with you about the smell you are experiencing. Thank you, Yes Furniture Team

Response from US LivingsOct 30, 2016

Dear Sage, We are sorry about the inconvenience and the damage. We do offer a warranty on all our products. We will have our customer service team follow up with you on Monday. Thank you, Yes Furniture Team