U.S. Immigration SupportReviews of usimmigrationsupport.com

It looks like the official website but it isn't. It just cost 100$ more than regulary. DON'T USE IT.

Site looks like a US Gov site, and charges more for the ESTA, but asks for all the same info you need to lodge the ESTA for free through Gov website. Annoying that they pay to appear above the US Gov site, even when you search for ESTA Gov site.

As like everybody else I thought I was applying for an ESTA on the official gov site. Very misleading and the site does not mention any price at all for their "service". Only after my credit card was charged I noticed the massive fee of 120$. I messaged their customer service immediately and got a reply a few minutes later that they hat cancelled my processing request and will be refunding my money. Can only hope they will go through with it. Lessons learned

it's a borderline scam. Like others I was rushing and from google search just proceeded without any idea of the cost until I had already paid - thinking it was official so thre was no choice. The website seemed 'official' - until you look at the web address which is misleading. When I realised the next day - and it was a reminder to read finer print - I requested a refund, and got back the processing fee of $99US. So in that regard they were prompt and did not challenge it.

Of course as other people I got ripped off and learned about it just at the moment when my card was charged. I was surprised that there was neither screen for data confirmation nor info about the price, but I still went for it.... I immediatelly went to official website and applied through there (has some problems with page loading, but eventually paid there) and wrote an email to this 'usimmigrationsupport' stating that I no longer need their services since I was misguided to believe they are the official one. Asked for the money back and data deleted. Money just came back to my account. I don't know what's going to happen with the data tho. They just e-mailed me back stating they cancelled the order, authorisation has been voided and that they have deleted all the personal info. That's one good thing. I am very advanced in tech and always aware of scams etc, so I am trully shocked that I got myself into this situation so easily. Be careful people :(

This is a private company that offers extra services regarding your application, which can be useful when you need them. You have to pay about $100 extra for these services though. Support reacts quickly and the ESTA was delivered within 24 hrs. The site pops up on top in Google search results when searching for apply ESTA and looks somewhat similar to the goverment ESTA application site.

Similar to other users here. I was in a rush to renew and I didn't notice it was not the official website, my fault but very misleading it being at the top of the search result. Also very suspicious that it's does appear as easily afterwards. paid +£100 for an application i could've done myself and for the same effort. I'm now also worried they have my passport details. Update - I don't know whether this has anything to do with this post or just coincidence, but they've just cancelled the payment, as I had an existing ESTA application. Customer service were very good about it. Therefore, I'm changing from a 1 star to 3 star.

This website is very misleading, it is set out to look like the official US government website and it is the first website to come up when doing a Google search, however even though it looks like the official government website, it is not! I completed the form and processed it, the ESTA charge of 21 dollars is stated but no other costs are mentioned, it was only when I received my confirmation e - mail that it was stated that a cost of 120 dollars had been charged to my account which was a complete surprise to me. I have e - mailed them to complain and have requested a reimbursement. Please do not be tricked as I was and instead use the official government website to request your ESTA.