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USHUD.com (ushud.com) has 612 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
612 approved reviews, newest moderated first
customer
Excited about this partnership!
Response from USHUD.comAug 24, 2026
Thank you! We’re excited to have you on board and look forward to a great partnership. We appreciate you choosing us and can’t wait to see what we can accomplish together!
Angela C.
Timely interaction with staff with their onboarding. Reasonably priced and professional .
Response from USHUD.comAug 24, 2026
Thank you for the great feedback! We’re glad you had a positive onboarding experience and found our team responsive and professional. We truly appreciate your business and look forward to continuing to work with you!
Cassandra R.
Charging your account for something I did not order is called unauthorized billing, cramming, or deceptive/fraudulent charges. THIS PRODUCT IS TRASH, AND I ASKED FOR A REFUND; INSTEAD, YOU KEEP BILLING ME! I RATE YOU MINUS 10, AND I WILL ADD THIS DECEPTIVE TREATMENT TO EVERY SITE ALLOWED!
Response from USHUD.comAug 24, 2026
We’re sorry to hear about your frustration, especially regarding the billing concerns you’ve described. We take concerns about unexpected charges very seriously and would like the opportunity to review your account and understand exactly what occurred. Please contact our customer service team directly so we can investigate the charges and work toward a resolution. We appreciate you bringing this to our attention.
Customer
Everyone was so kind to me! They explained everything very well and made the process super easy.
Response from USHUD.comAug 24, 2026
Thank you so much for the kind words! We’re glad our team was able to make the process simple and easy to understand. We truly appreciate you taking the time to share your experience!
Karen A.
Welcomed me aboard! Answered all my questions
Response from USHUD.comAug 12, 2026
Thank you for the review! We’re happy to have you as part of USHUD and glad our team made you feel welcome and answered all your questions. We look forward to working with you and helping you make the most of your USHUD membership!
Allen Cofield - Boise R.
This company is 100% a Fraud and makes promises of providing 10 to 15 leads/mo that were different than the past. Unfortunately, just a few very unqualified people seeking help were provided which is what they said was prescreened out upon my re-association with this company. I had a horrible experience with this company before and it hasn't changed. Adding to this, a customer service rep named confirmed to me that all my memberships were cancelled and I would not be charged any additional fee. I have it in an email from her. Today, My card was charged another $269.00 for some platinum membership fee they said was free with their service, and I was charged this fee out of nowhere with no prior disclosure at all. Stay away from this company if you value your money, they are a FRAUD and I will report their practices to the BBB as well.
Response from USHUD.comAug 3, 2026
Thank you for taking the time to share your experience. We're sorry to hear that we did not meet your expectations. We take concerns like yours seriously, particularly regarding lead quality, billing, and cancellations. While we can't discuss the details of an individual account in a public forum, we would welcome the opportunity to review everything with you, including the leads you received, your cancellation request, and the charge you referenced. If you were told your account was fully canceled and should not have been billed again, we certainly want to investigate that. We encourage you to contact our Member Services team or email us directly with your account information so we can review the communication history and determine whether an error occurred. Our goal has always been to help real estate professionals grow their business, and we recognize that doesn't happen unless we provide both quality service and responsive support. We appreciate the opportunity to review your concerns and work toward a fair resolution. We hope you'll allow us the chance to make this right.
customer
Communication was prompt and helpful.
Response from USHUD.comAug 3, 2026
Thank you for your kind words! We're glad to hear our team was prompt and helpful. Providing responsive communication and supporting our clients every step of the way is something we take pride in. We truly appreciate your feedback and look forward to continuing to help you succeed!
Johnnie
Too soon to tell . A lot of talk, the proof is in the pudding.
Response from USHUD.comJul 23, 2026
Thank you for your honest feedback. We completely understand your perspective, and we agree—the real value comes from results, not promises. We appreciate you giving us the opportunity to earn your trust, and our team is committed to supporting you every step of the way. If there's ever anything we can do to help you maximize the program, please don't hesitate to reach out. We look forward to proving ourselves.