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USHUD.com (ushud.com) has 612 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
612 approved reviews, newest moderated first
Tony C.
You were responsive to my questions and did a good job legitimizing both your company and the experiences of your customers.
Response from USHUD.comFeb 6, 2026
Thank you for the kind feedback! We’re glad we were able to answer your questions and provide clarity about our company and our customers’ experiences. We appreciate you taking the time to share this and look forward to supporting you moving forward.
Penny S.
Very Misleading!! I was mislead regarding the "Free Premium" package they told me about. I agreed to a 3 month trial period and was very adamant about only 3 months. Then I was told that I would receive the Premium package if I'd like it and it would be free. I asked everyone I spoke with if there were ANY extra charges for any of the products in the Premium package and they said no just the 3 month contract, they didn't tell me it would be an additional 3 months so in actuality I was signed to a 6 month contract. I wouldn't be so disappointed, upset, and feeling like I was swindled but I've been with this program since October, 2025 and have yet to receive a valid lead. They've all been bogus. The first time I called and complained about the leads they said they would "Tweak" the info and I should receive valid leads - I didn't. When January came I was glad my 3 months were up. I received another charge in February. When I called and spoke with support that's when I found out that I was not told the truth - I was mislead. I told them I wanted out of the contract because of 1) the bogus leads and 2) I only thought I had signed up for 3 months. I was told no but they would tweak the info so I would receive valid leads. I told them they had already done that once and it should have been done correctly then if that was the issue. I have yet to receive a good lead and it's 2/3/26. So basically, I'm out a lot of money that I didn't have budgeted to spend and they are not willing to work with me on a resolution. So unless you have money to throw away, I'd stay away from doing business with USHUD regardless of what they say because they just want your money.
Response from USHUD.comFeb 6, 2026
Thank you for taking the time to share your detailed feedback. We’re sorry to hear about your experience and understand why this would be upsetting. We strive to be clear and transparent about program details, billing terms, and what is included with each package, and it’s concerning to hear that your understanding did not align with what was delivered. We also take lead quality concerns seriously and aim to work with our partners when adjustments are needed. We would welcome the opportunity to review your account, the program setup, and the communication you received so we can better understand what happened and address your concerns directly. Please reach out to our support team so we can look into this further.
customer
I was happy with the explanation of the service and what is being offered. I had 1 lead in 1st week and was told it takes a couple of weeks to get going. I’m excited for the benefits of some leads and had good conversations with the team as I onboarded. Doug
Response from USHUD.comFeb 3, 2026
Thank you for the great feedback, Doug! We’re glad to hear the service was clearly explained, that you got off to a fast start with a lead in your first week, and that communication with the team has been strong throughout onboarding. We’re excited to support you as things continue to build and appreciate you being part of USHUD.
customer
Great communication.
Response from USHUD.comFeb 3, 2026
Thank you for the feedback! We’re glad to hear the communication has been great and appreciate you taking the time to share it.
Dianne J.
I am new with this company and have no recommendations concerning the lead program, but the people that I have spoken with and dealt with at USHUD have been extremely courteous and helpful
Response from USHUD.comJan 29, 2026
Thank you for sharing your experience! We’re glad to hear our team has been courteous and helpful so far. We appreciate you giving USHUD a try and look forward to supporting you as you get started with the program.
Matt Smith The Real Estate G.
1 star is too many. This company is a total scam. I have filed fraud charges as well as a complaint with the BBB. I signed up for 3 months of leads, after the 3 months was up, they auto billed me 7 months at $269 monthly. No monthly Statement, no email about auto renewal. And the leads are from people looking for foreclosed properties, not well qualified buyers.
Response from USHUD.comJan 29, 2026
Thank you for sharing your concerns. We take feedback like this seriously. Our agreements outline billing terms, renewal details, and the type of inquiries generated, and we encourage clients to reach out immediately if there is any confusion or concern. We’re happy to review your account, billing history, and lead activity to address the issues you’ve raised and provide clarity. Please contact our support team directly so we can look into this and respond appropriately.
George
Great Offer from Erica. Quick response from Jennifer. I will report back in 2 months as to success of lead program. So far, so good!
Response from USHUD.comJan 29, 2026
Thank you for the feedback! We’re glad to hear Erica and Jennifer were responsive and helpful. We appreciate you giving the program a try and look forward to supporting you over the coming months.
Paul
I really appreciated how personable and kind your team was. It didn’t feel like a typical sales call at all, which made the experience very pleasant.
Response from USHUD.comJan 29, 2026
Thank you for the kind words! We’re glad to hear our team made the experience feel personable and comfortable. We appreciate you taking the time to share your feedback and look forward to supporting you moving forward.